Edi Support Functional Analyst

Tata Consultancy Services; São Paulo; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading IT Services company is seeking an EDI Support Functional Analyst to provide technical support for EDI processes. This role includes troubleshooting EDI-related issues, collaborating with internal teams, and enhancing EDI efficiency. The ideal candidate should have strong English proficiency and experience with Oracle R12 and EDI standards. Join a collaborative environment with opportunities for professional development and international experience.

Serviços

Health insurance

Dental Plan

Life insurance

Transportation vouchers

Meal / Food Voucher

Childcare assistance

Qualificações

• Must have advanced proficiency in English for effective communication.
• Experience with Oracle R12 and EDI standards is essential.
• Understanding of EDI standards like X12 and EDIFACT is required.

Responsabilidades

• Provide translation and technical support for EDI processes and systems.
• Act as primary contact for Oracle R12 and Sterling Integrator related support.
• Analyze support issues and collaborate with teams for resolution.

Conhecimentos

Advanced English

Oracle R12 and EDI related functional experience

Strong understanding of EDI standards (e.g., X12, EDIFACT)

Experience working on one of the EDI platforms

Experience with Oracle R12 modules - Order Management (OM)

Descrição da oferta de emprego

Overview

Come to one of the biggest IT Services companies in the world!! Here you can transform your career!

Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

We are looking for EDI Support Functional Analyst who wants to learn and transform his career.

Responsibilities

• Provide translation and technical support for all EDI processes and systems.
• Act as the primary contact for Oracle R12 and Sterling Integrator (SI) related support requests.
• Analyze support issues to identify root causes and collaborate with enterprise teams for resolution.
• Monitor EDI error directories and emails; take corrective actions to ensure smooth operations.
• Perform EDI map modifications and set up new trading partners as needed.
• Troubleshoot EDI-related issues in Oracle R12 modules such as RLM, EC Gateway, and Order Management.
• Develop and maintain EDI support documentation and standard operating procedures.
• Ensure the integrity and stability of EDI environments across platforms.
• Collaborate with internal technical teams and build strong cross-functional relationships.
• Drive continuous improvement initiatives within the EDI support function.
• Manage onboarding and implementation of EDI services for new and existing trading partners.
• Serve as a liaison between internal departments and external trading partners to optimize EDI usage.
• Identify opportunities to enhance efficiency, reduce costs, and ensure compliance with partner requirements.

Mandatory Skills

• Advanced English
• Oracle R12 and EDI related functional experience
• Strong understanding of EDI standards (e.g., X12, EDIFACT)
• Expereince working on one of the EDI platforms
• Experience with Oracle R12 modules - Order Management (OM), eCommerce Gateway and Release Management (RLM)

Desirable Skills

SQL skills, Sterling B2B Integrator+B1

Effective verbal and written communication skills including the ability to explain and present technical concepts

What can you expect from us?

• Professional development and constant evolution of your skills, always in line with your interests.
• Opportunities to work outside Brazil
• A collaborative, diverse and innovative environment that encourages teamwork.

What do we offer?

TCS Benefits – Brazil

• Health insurance
• Dental Plan
• Life insurance
• Transportation vouchers
• Meal / Food Voucher
• Childcare assistance

Gympass

TCS Cares – free 0800 that provides psychological assistance (24 hrs / day), legal, social and financial assistance to associates

Partnership with SESC

Reimbursement of Certifications

Free TCS Learning Portal – Online courses and live training

International experience opportunity

Discount Partnership with Universities and Language Schools

Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire

TCS Gems – Recognition for performance

Xcelerate – Free Mentoring Career Platform

At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer!

#Buildingonbelief