Dynamics Expert Job

Bebeedynamics; Porto Alegre; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading technology firm in Porto Alegre is looking for a Senior Dynamics Developer to enhance customer journeys and optimize operations using Dynamics 365. The ideal candidate should hold a Bachelor's Degree in Computer Science or related fields and have a strong expertise in Dynamics CE. Responsibilities include reviewing customer journeys, improving workflows, and implementing system changes. If you are a driven individual seeking a challenging role, we encourage you to apply today.

Serviços

Dynamic team environment

Opportunities for skill growth

Innovative projects

Qualificações

• Expertise in Dynamics CE for hands-on configuration and development.
• Experience in auditing and improving customer journeys and call workflows.
• Ability to manage changes from requirements gathering to deployment.

Responsabilidades

• Review and improve customer journeys from initial entry to lead disposition.
• Assess and optimize call schedules and workflows.
• Implement, test, and confirm system changes.

Conhecimentos

Dynamics 365 expertise

Problem-solving skills

Detail-oriented mindset

Formação académica

Bachelor's Degree in Computer Science, Engineering, or related field

Descrição da oferta de emprego

Senior Dynamics Developer Job DescriptionWe are seeking an experienced Senior Dynamics Developer to join our team.

The ideal candidate will have a strong background in Dynamics 365 and excellent problem-solving skills.The role involves reviewing and improving customer journeys, ensuring seamless operations from initial form entry to final lead disposition.

You will work closely with leadership to assess system configurations and implement solutions that enhance performance, efficiency, and user experience.Review and audit customer journeys from website form entry to lead disposition.Assess and optimize call schedules, sequencing, prioritization, time zones, location assignments, call queues, and replenishment for agents.Work with the CEO to align system configurations with call log data.Implement, test, and confirm changes function as expected.Coordinate deployment of changes into production.RequirementsBachelor's Degree in Computer Science, Engineering, or a related field.Dynamics CE expertise (hands-on configuration and development).

Experience with auditing and improving customer journeys and call workflows.Ability to manage end-to-end changes, from requirements gathering to production deployment.Detail-oriented mindset with a focus on delivering high-quality solutions.Nortal OffersA dynamic team environment where you can grow your skills and contribute to innovative projects.This is a unique opportunity to join a team of professionals who are passionate about delivering exceptional results.

If you are a motivated and talented individual who is looking for a challenging role, please apply today.