Data & Analytics Specialist

Santander; São Paulo; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading financial institution in São Paulo is seeking a highly skilled Business Analyst to join their analytics team. The ideal candidate will possess 5–7 years of experience in business analysis and data interpretation, coupled with strong SQL proficiency and excellent communication skills. Responsibilities include collaborating with stakeholders, analyzing requirements, and providing data-driven solutions to enhance decision-making. This position promises an engaging work environment with opportunities for professional growth.

Qualificações

• 5–7 years of experience in business analysis, preferably in a data-focused environment.
• Strong proficiency in SQL and data visualization tools.
• Excellent communication and stakeholder management skills.

Responsabilidades

• Collaborate with stakeholders to gather and document requirements.
• Translate business needs into data requirements.
• Review dashboards and reports using visualization tools.

Conhecimentos

SQL proficiency

Data visualization tools (Power BI, Tableau)

Analytical thinking

Stakeholder management

Communication skills

Formação académica

Bachelor's degree in Business, Data Analytics, or related field

Ferramentas

Power BI

Tableau

SQL

Descrição da oferta de emprego

Job Summary

We are seeking a highly skilled and detail‑oriented Business Analyst to join our analytics team. The ideal candidate will have 5–7 years of experience in business analysis, data interpretation, and stakeholder engagement. You will play a key role in translating business needs into data‑driven solutions, supporting strategic initiatives, and enhancing decision‑making through actionable insights.

Key Responsibilities

• Collaborate with business stakeholders to gather, document, and analyze requirements for analytics solutions.
• Translate business needs into clear data requirements and work with data engineers and analysts to ensure delivery.
• Review dashboards, reports, and visualizations using tools like Power BI, Tableau, or Looker.
• Conduct deep‑dive analyses to uncover trends, patterns, and opportunities for business improvement.
• Support data governance and ensure data quality and consistency across analytics products.
• Facilitate workshops and meetings to understand business processes and identify areas for optimization.
• Create user stories, process flows, and functional specifications for analytics projects.
• Monitor KPIs and performance metrics to evaluate the success of analytics initiatives.
• Act as a liaison between technical teams and business units to ensure alignment and clarity.

Qualifications

• Bachelor’s degree in Business, Data Analytics, Information Systems, or related field.
• 5–7 years of experience in business analysis, preferablyروض within a data or analytics‑focused environment. 5 years MINIMUM.
• Strong proficiency in SQL and data visualization tools (e.g., Power BI, Tableau).
• Experience working with cloud platforms (e.g., Azure, AWS, GCP) and data warehouses.
• Excellent communication and stakeholder management skills.
• Strong analytical thinking and problem‑solving abilities.
• Familiarity with Agile/Scrum methodologies is a must.

Preferred Skills

• Experience with data modeling and ETL processes.
• Knowledge of statistical analysis or machine learning concepts.
• Certification in Business Analysis (CBAP, PMI‑PBA) or related credentials.

Business Intelligence Partner – RSR

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Key stakeholders

• RSR internal stakeholders include but are not limited to C‑Suite, Finance, Regional Managing Directors, Vice Presidents, and operational account leaders.
• RSR external clients

Position Summary

Development of BI solutions (50%)

• Responsible for delivering BI solutions for the program.
• Responsible for ensuring all contractual conditions around reporting, financial elements, SLA’s, and KPI’s are reviewed, understood, and adhered to.
• Assess operating reality to validate solution requirements and adjust as needed.
• Implement and reinforce tools, including standards, procedures, and documentation.
• Ensure the team has living documentation on reporting requirements, data processes, and other program‑specific content.
• Oversee the design and build of insightful, scalable, and actionable visualizations.
• Develop, document, and maintain a comprehensive quality management program.
• Build, implement, and schedule production standards of files and reports to ensure accuracy and timeliness.
• Ensure reporting quality and accuracy by evaluating, integrating, and complementing data sources.
• Execute continuous process improvement process.
• Knowledge of general database functions, data storage, data models, SQL, and data transfer protocols.

Consult (30%)

• Responsible for being the liaison between the external client, operations teams and the wider BI teams.
• Using client data and insights to highlight and provide observations, provide recommendations, and contribute to ongoing business discussions and decision‑making.
• Analyze the client’s data to present the account leadership and client with potential approaches or opportunities for improving service delivery performance and elevating value‑added opportunities.
• Have commercial awareness and work with the account leadership to maximize revenue‑generating opportunities.
• Solicit feedback from internal and external stakeholders in an organized manner to contribute to the-camera objectives of the BI team and demonstrate RSR value.
• Contribute to the success of a wider global team.
• Qualify the business needs of each request and use expertise to partner on solutions.
• Develop strong working relationships with the client stakeholders and account leads.
• Serve as a functional and technical data visualization and business intelligence subject‑matter expert.

Maintain Standards (20%)

• Work within the agreed parameters aligned to the global method of BI production.
• Leverage an agile work environment to incorporate new innovative and value components into existing portfolios.
• Organize a feedback standard from stakeholders (internal and external) in order to create use case, case study materials and other customer‑facing material.
• Promote available resources and enterprise tools for operations training/ coaching needs from a BI perspective.
• Ensure data governance principles and guidelines are being met.

Requirements

Education

Mandatory Experience

• 2+ years of experience in a similar role.
• Project Management and/or process improvement experience.
• Proficient with an ANSI‑compliant SQL dialect.
• Proven experience with Tableau dashboard developmentapons gás.
• Ability to turn ambiguous information and unstructured challenges into substantive insights.

Preferred Experience

• 5+ years of experience in a similar role.
• Industry exposure to business process outsourcing and/or workforce planning (e.g., MSP/RPO).

Knowledge, Skills, and Abilities

• Excellent communication and facilitation skills required for various levels throughout external and internal organizations.
• Excellent presentation skills used in delivering solutions to executive‑level clients.
• Demonstrated continuous improvement, process documentation, and workflow skills.
• Excellent working knowledge of MS‑Excel with knowledge of macros and pivot tables.
• Excellent working knowledge of Google products, and visualization tools Tableau, etc.
• Ability to prioritize and manage multiple projects, tasks, and meet deadlines while maintaining quality.
• Ability to synthesize and analyze information and ideas.
• Strong drive and commitment to delivering outstanding results.
• Have the ability to provide value with.fixture of analytics to help achieve the account’s objectives and the client’s initiatives.
• Ability to create meaningful insights and metrics that aligned to business priorities and objectives.
• Data visualization preferred; ability to