Customer Success Manager

Fabri Holdings; Teletrabalho; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A rapidly growing editing content firm is seeking a Full-Time Client Success specialist to enhance client engagement and satisfaction. Responsibilities include onboarding clients, following up for their happiness, and managing multiple clients effectively. The ideal candidate has experience in client success and sales while thriving in a fast-paced, performance-driven environment. This role offers remote work flexibility and competitive compensation.

Serviços

Competitive commissions

On-Target Earnings (OTE)

Performance-based incentives

Work-from-home flexibility

Qualificações

• Experience in a client success and sales role.
• Strong organizational skills and attention to detail.
• Ability to thrive in a fast-paced and performance-driven environment.
• Proven track record in sales and client success.

Responsabilidades

• Onboard clients with ideation calls to enhance engagement.
• Ensure client satisfaction through regular follow-ups.
• Manage multiple clients in a fast-paced environment.
• Meet performance metrics related to sales and marketing.

Conhecimentos

Client success experience

Sales experience

Strong organizational skills

Attention to detail

Ability to thrive in a fast-paced environment

Descrição da oferta de emprego

Company Overview

We are a rapidly growing company specializing in Editing Content services. Our high-intent prospects mean we need motivated and detail-oriented individuals to coach our clients on how to navigate the idea creation and maintaining relationships. If you're experienced in a client success role and sales / influence and thrive in a fast-paced environment, we want you to join our dynamic team.

Position

Full-Time Client Success

Location

Remote (Work From Home)

Hours

Monday to Friday, 9AM - 5PM or 11 AM to 7PM Eastern Time

Compensation & Benefits

• Competitive commissions
• On-Target Earnings (OTE)
• Performance-based incentives
• Clear structure with defined goals
• Opportunity for growth with a competitive pay structure
• Work-from-home flexibility

Key Responsibilities

• Onboard clients with ideation calls to get them excited about the process
• Make sure all clients are happy and always checking up on them
• Follow up with clients to ensure they are enjoying their experience
• Manage multiple clients in a fast-paced environment
• Consistently meet performance metrics related to sales and marketing

Requirements

• Experience in a client success and sales role
• Strong organizational skills and attention to detail
• Ability to thrive in a fast-paced and performance-driven environment
• Proven track record of being in sales and in a client success role

If you are a results-driven individual with sales and customer success experience, we'd love to hear from you!

How to Apply

Please submit your resume and a brief description of your relevant experience.