Customer Representative

Inspired; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A travel agency is seeking a Travel Customer Representative based in Brazil to support clients throughout their travel journey. The role involves responding to inquiries, assisting with bookings, and providing information about destinations. Ideal candidates should possess excellent communication skills and strong customer service experience. This position offers the flexibility of 100% remote work, along with opportunities for growth and travel perks, making it an exciting opportunity for those who love travel and customer care.

Serviços

100% remote work

Opportunities for growth

Travel perks and exclusive discounts

Supportive team environment with training

Qualificações

• Experience preferably in travel or hospitality.
• Ability to learn booking platforms and systems quickly.
• A passion for travel and helping others.

Responsabilidades

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide information about destinations and agency policies.
• Follow up with clients for satisfaction.
• Handle concerns with empathy.

Conhecimentos

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Proactive with attention to detail

Comfortable with technology

Descrição da oferta de emprego

About the job Travel customer representative

As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.

Key Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Ideal Candidate

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others plan unforgettable experiences.

Perks

• 100% remote work with flexible scheduling.
• Opportunities for growth within the agency.
• Travel perks and exclusive industry discounts.
• Supportive team environment with ongoing training.

If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Viaja con Andrea!