Community Associate

Spaces; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading workspace provider in São Paulo is seeking a Community Associate to support customers and enhance their experience in the center. Key responsibilities include assisting clients with inquiries, managing events, and maintaining a welcoming environment. The ideal candidate will have strong communication skills, problem-solving abilities, and proficiency in MS Office. Join a bright and inspiring work environment with ample training and development opportunities.

Serviços

Competitive salary package

Training and development opportunities

Bright work environment

Qualificações

• Ability to manage multiple tasks while providing excellent customer service.
• Confident in using MS Office and basic IT packages.
• Positive and enthusiastic with a knack for problem-solving.

Responsabilidades

• Assist customers with various requests, ensuring a smooth experience.
• Coordinate and organize events and communications for customers.
• Maintain a tidy and welcoming environment for clients.

Conhecimentos

Good communication skills

Problem-solving ability

Adaptability

IT proficiency (MS Office)

Descrição da oferta de emprego

Community Associate

Sao Paulo

At Regus, we've built the world's largest workspace network so that our customers can work better, faster, happier.

Join us in one of our Regus centre teams.

Bring more freedom to more people and businesses.

And you'll be able to work better, faster and happier too.

Opportunity

As a Community Associate, you'll work closely with new and existing customers, solving problems for them and making sure they have everything they need.

Typical day at Regus

You arrive 15 minutes before your centre opens to make sure everything is ready and check there's nothing the cleaners have missed.

Customers start coming in thick and fast.

One asks you for a changed WiFi code.

Another wants to know if his important package has arrived.

A woman needs directions to her meeting roomand can you help her set up the projector and take an order for drinks?

Early afternoon, you sit down with the Community Manager to discuss the organisation of next week's networking event.

You plan and write the invites to customers, then create, print and put up posters on the noticeboards around the centre.

The day is coming to a close.

Time to gently ask the large group in meeting room 3 to start wrapping up.

You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion.

Once the last person has left the building and everything's nice and tidy, it's time to head home.

About you

We're looking for someone who knows how to manage multiple tasks while providing customers with the best possible service.

You also need to be :

• A good communicator, with the ability to build strong professional relationships and empathise with people's needs
• Happy taking ownership of problems and finding ways to solve them
• Positive, enthusiastic and able to adapt to fast-changing situations
• Confident using MS Office and other basic IT packages

What we offer

On top of a competitive salary package you'll enjoy :

• A bright and inspiring work environment
• Training and development opportunities