Comercial Planning Sr Analyst (S&OE)

Didi; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading mobility technology company in São Paulo seeks a Comercial Planning Sr Analyst to enhance customer experience through effective sales operations. The candidate will assess KPIs, project lead scenarios, and drive continuous improvement. Requires 3+ years in planning and strong analytical and communication skills. The role promotes diversity and inclusion within the workplace.

Qualificações

• At least 3 years of experience in commercial planning or related areas.
• Good with numbers and capable of generating continuous improvement.

Responsabilidades

• Daily assess operations KPIs, opportunities, and risks.
• Project scenarios of leads volumes and conversion to assess Target achievement.
• Feed ops, sales and CRM of performance needs to maximize resource usage.

Conhecimentos

Analytical skills

Communication

Agility

Discipline

Sense of urgency

Descrição da oferta de emprego

Comercial Planning Sr Analyst (S&OE)

Job Locations: BR-SP-Sao Paulo

ID: 2025-15611

Company Overview

If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.

We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).

To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.

Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.

#LI-Hybrid

Team Overview

Seeking an experienced profesional with sales operations and commercial planning background to support us in building a new area within our customer experience team.

This role is crucial to guarantee alignement beetwen the business and our sales team and to define and deploy mix/channel strategy.

Role Responsibilities

Responsible for running short term re-planning (M0)

• Daily assess operations KPIs, opportunities and risks;
• Project scenarios of leads volumes, conversion and sales, to assess Target achievement;
• Feed leads ops, sales and crm of performance needs and opportunities to maximize the usage of resources.

Role Qualifications

• Good with numbers and communication, able to generate continuous improvement in its processes. Disciplined, agile, willing to learn and high sense of urgency.
• At least 3 years of experience in commercial planning or planning related areas, GTM or Revenue management.

EEO Statement

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

Diversity & Inclusion

Diversity is not a future vision or a wish for something we want someday; it is a non-negotiable value of who we are today.

We embrace inclusion, plurality, and respect, and to achieve this, we rely on the governance of the Diversity Committee, which works alongside HR, our leadership, and identity groups—99Adapta, 99Afro, 99Colors, 99Womem, and 99Familys.

This is our ongoing journey, with much more still to come.

We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms