Collection Specialist

Soleo Health; Brasil; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A specialty pharmacy in Brazil is looking for a Collections Specialist to manage medical accounts receivable and provide exceptional customer service. The ideal candidate has previous home infusion and specialty pharmacy experience, along with 1-3 years of collections expertise. Remote work is available, and the position offers competitive wages as well as comprehensive benefits including medical, dental, and vision coverage.

Serviços

Competitive wages

Flexible schedules

401(k) plan with company match

Comprehensive medical, dental, and vision insurance

Paid time off

Education assistance program

Qualificações

• Previous home infusion and specialty pharmacy experience required.
• 1-3 years of strong collections experience.
• Knowledge of HCPC coding and medical terminology.

Responsabilidades

• Manage and resolve medical accounts receivable balances.
• Conduct routine collection calls and follow up on outstanding claims.
• Provide exceptional customer service to internal and external customers.

Conhecimentos

Home infusion experience

Collections experience

Interpersonal skills

Organizational skills

Communication skills

Formação académica

High school diploma or equivalent

Associate degree in finance or accounting

Ferramentas

CPR+ systems

Microsoft Word

Microsoft Excel

Microsoft Outlook

Descrição da oferta de emprego

Overview

Employer Industry: Specialty Pharmacy and Infusion Services

• Competitive wages with annual merit-based increases
• Flexible schedules with no weekends or holidays
• 401(k) plan with company match and referral bonuses
• Comprehensive medical, dental, and vision insurance plans
• Paid time off and education assistance program
• Remote work opportunity from anywhere in the USA

Responsibilities

• Manage and resolve medical accounts receivable balances through proactive collection actions
• Conduct routine collection calls and follow up on outstanding claims
• Identify and rectify billing errors, short payments, and unpaid claims
• Document detailed notes in the company software system and escalate issues as necessary
• Provide exceptional customer service to both internal and external customers

Qualifications

• Previous home infusion and specialty pharmacy experience required
• 1-3 years of strong collections experience
• High school diploma or equivalent; an associate degree in finance, accounting, or a related field is preferred
• Knowledge of HCPC coding and medical terminology
• Excellent interpersonal, communication, and organizational skills

Preferred Qualifications

• Experience with CPR+ systems
• Strong mathematical and writing skills
• Proficient in Microsoft Word, Excel, and Outlook

#SpecialtyPharmacy #RemoteWork #HealthcareCareers #CustomerService #CareerOpportunity

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