Client Success Consultant (English Native-Level) - Hybrid Belo Horizonte

Builder Accelerator; Porto Alegre; Híbrido; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

Uma consultoria de mentoria está buscando um(a) Customer Success Manager para atuar como ponto principal de contato para alunos de alto nível. O profissional deverá ter fluência nativa em inglês e experiência em gestão de sucesso do cliente, além de habilidades em ferramentas como Slack e CRM. Este é um papel híbrido, que possibilita trabalhar em Belo Horizonte, com um salário competitivo entre $1,500 e $2,500 USD por mês, focando em ajudar alunos a construir legados no setor imobiliário.

Qualificações

• Experiência comprovada em Customer Success ou Gestão de Contas.
• Capacidade de trabalhar no horário da Costa Leste dos EUA a partir do escritório em BH.

Responsabilidades

• Orientar novos alunos durante os primeiros 30 dias.
• Dominar a metodologia de construção/consultoria para resolver obstáculos dos alunos.
• Gerenciar a comunidade no Slack, mantendo um ambiente profissional e enérgico.

Conhecimentos

Fluência nativa em inglês

Gestão de relacionamento com clientes

Mentalidade de crescimento

Ferramentas

Slack

Ferramentas de CRM

Descrição da oferta de emprego

Overview

Descrição da vaga

Customer Success Manager (High-Ticket Mentorship & Consulting)

Salary: $1,500 - $2,500 USD monthly

NECESSARY TO HAVE: Native-Level Fluency, BH-Based

The Mission: We are a US-based consultancy helping entrepreneurs build and sell custom homes. This isn\'t a "support" role; it is a Client Results role. You will be the primary point of contact for high-level students investing significant capital into their futures.

Are you a "Success" Pro?

• Industry Context: You have experience in the High-Ticket Coaching or Mentorship world. You know what a "Success Gap" is and how to close it.
• Native-Level Fluency: You can lead a 30-minute strategic consultation in English without breaking a sweat. Your written Slack communication is professional, empathetic, and fast.
• The "Growth" Mindset: You understand that "Success" often leads to "Retention" and "Referrals." You have a heart for service but the brain of a strategist.
• BH-Based: You are looking for a hybrid role (Home/Office) right here in Belo Horizonte.

Why this is a "Career Upgrade":

• Global Salary: $1,500 - $2,500 USD monthly (The "Dollar Advantage").
• Elite Networking: You will be the face of the @ericepic23 brand to our US-based students.
• High-Stakes Impact: You aren\'t answering tickets; you are helping people build legacies in the real estate space.

Your Core Responsibilities:

• The Onboarder: Guiding new students through their first 30 days to ensure they don\'t get "buyer\'s remorse" and start seeing wins immediately.
• The Consultant: Mastering our construction/consulting methodology to troubleshoot student roadblocks.
• Community Architect: Managing our Slack community and keeping the "vibe" high-energy and professional.

Requirements:

• Proven track record in Customer Success (CSM) or Account Management.
• Experience with Slack, CRM tools, and high-touch client management.
• Ability to work US East Coast hours from our BH office.

👉 APPLY HERE: https://form.typeform.com/to/RstZ28iF

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