This position will be based in Recife region.
This specific Area Manager position has complete responsibility for a shift on operations.
Key job responsibilities
- Measurement of quality & inventory transaction integrity accuracy while providing feedback to the operations.
- Review & analysis of customer defect data with development of corresponding action plans to reduce defects.
- Develop & execute daily, weekly & monthly action plans that increase quality, inventory accuracy & service.
- Partner with Area Managers & Operations Managers in the communication of policies.
- Follow up to ensure compliance & consistency for policies & procedures surrounding Inventory Control & Quality.
- Plan & execute cycle counts as described in each area of the facility.
- Establish & Maintain Inventory handling procedures within the building.
- Plan for & identify root causes of inventory deviation through cause & effect analysis.
- Lead & supervise associates in Inventory Control/Quality Assurance operations. Responsible for the overall direction, coordination, & evaluation of the operation.
- Carry out supervisory responsibilities in accordance with the organization's policies & procedures: to include interviewing & training exempt & nonexempt employees; full accountability for setting & meeting operational goals; strategic planning & forecasting; assigning & directing work; appraising performance; rewarding & disciplining employees; resolving problems; & staffing; as well as developing standard operating procedures.
- Drive process improvements & the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.
Qualifications
- Bachelor's degree or equivalent.
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
- Speak, write, and read fluently in English.
- Experience in employee and performance management.
- Knowledge of Kaizen and Lean methodology techniques.
- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.