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Millennium Services Group is one of Australia's leading providers of Cleaning, Security and Facilities management services and has been providing exceptional outcomes since our inception in 2003.

We offer employees the latest technology, state of the art equipment and people solutions to create excellent working environments, working conditions and continual training and development to progress careers in our company.

We pride ourselves on the long-standing partnerships we have with clients, employees and our suppliers, that enables us to make places and spaces better for people every day. To find out more about our organisation visit www.millenniumsg.com

Millennium have an exciting opportunity for a Site Manager to join us at Chermside Shopping Centre and lead our team of cleaners!

As one of the largest shopping centres in Australia, it offers an expansive mix of over 480 stores, including flagship department stores.

This role is ideal for individuals who love working in a fast-paced environment, have great attention to detail, and enjoy creating clean and welcoming spaces for our clients and customers.

Monday to Friday roster with flexibility required when necessary.

• Ability to troubleshoot minor equipment issues.
• Effective task scheduling to ensure deadlines and SLAs are met.
• Assigning duties, conducting spot checks, and ensuring task completion.
• Supporting staff with guidance and mentorship.
• Onboarding new team members.
• Coaching on cleaning methods, safety protocols, and site-specific requirements.
• Handling interpersonal issues calmly and fairly.
• Escalating problems appropriately when needed.
• Adherence to Workplace Health & Safety
• Taking immediate and appropriate action during accidents or hazards.
• Reporting and documenting incidents clearly and promptly.
• Giving instructions to team members.
• Responding to client requests and feedback professionally.
• Ensuring client satisfaction and maintaining service standards.
• Knowledge of safe chemical use (SDS sheets, dilution ratios, etc.).
• Use and maintenance of cleaning equipment (scrubbers & vacuums).

• Experience as a manager in commercial cleaning preferred.
• Experience in cleaning in retail environments.
• Experience managing large sites of approx. 60-70+ employees.
• Computer skills required to manage rosters and basic systems.
• Shows up on time, consistently meets expectations.
• Attention to Detail; Notices when areas are missed or need improvement
• Show initiative and takes action without always waiting for direction.
• Can respond to last-minute changes or challenges quickly.
• Ability to prioritize tasks under pressure.
• You must have valid work rights in Australia.

This is a fantastic opportunity for the right candidate. By joining Millennium Services Group, you’ll become part of a dedicated team that services a wide range of clients across Australia and New Zealand—giving you the chance to build your skills and grow your career with us!

If this sounds like you, please apply today, we look forward to hearing from you

Millennium Services Group is an equal-opportunity employer. We celebrate diversity and are committed to inclusivity.

Salary match Number of applicants Skills match

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a Cleaning Manager?
• Have you worked in a role which requires a sound understanding of OH&S/WHS?
• Do you have commercial cleaning experience?
• How many years of people management experience do you have?
• Do you have customer service experience?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

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