Remote Customer Service Representative jobs in United Arab Emirates

Crypto Jobs

Job Title: Institutional Sales Manager (Arabic Speaker)

• Location: Remote (Based in Dubai, UAE)
• Employment Type: Full-Time
• Company: Binance

Binance is the world’s leading blockchain ecosystem and cryptocurrency infrastructure provider. Trusted by over 250 million users in 100+ countries, Binance offers a comprehensive suite of products including trading, finance, education, research, payments, and Web3 services. Our mission is to increase the freedom of money globally by building an inclusive, transparent financial ecosystem.

The Binance VIP & Institutional team supports a wide range of sophisticated market participants including proprietary trading firms, HFTs, hedge funds, family offices, asset managers, market makers, brokers, investment banks, and fintech firms. Our team delivers high-touch services and strategic solutions tailored to the needs of our most influential clients.

• Originate and manage a portfolio of VIP and institutional clients, including HNW individuals
• Build and deepen client relationships through regular engagement and needs-based consultation
• Identify client requirements and collaborate internally to tailor offerings and improve services
• Contribute to the evolution of customer service processes and team operations
• Analyze market opportunities and collaborate with local teams to drive regional sales strategy

• Minimum of 5 years’ experience in sales or client services, preferably in fintech, financial services, investments, or related sectors
• Strong understanding of financial products; derivatives and trading platform experience is a plus
• Established network of institutional or HNW clients (e.g., brokers, private banks, commercial banks, asset managers) is highly advantageous
• Excellent communication, sales, and relationship management skills
• Ability to thrive in a fast-paced, self-directed environment with shifting priorities
• Passion for the crypto industry; prior crypto/blockchain experience is a strong advantage
• Fluent in both English and Arabic

• Shape the future of finance with the world’s top blockchain ecosystem
• Collaborate with top-tier talent in a flat, user-centric global team
• Gain autonomy in executing high-impact projects in a dynamic environment
• Access career growth opportunities and continuous learning resources
• Enjoy a competitive compensation package and flexible work-from-home setup