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Restuarant Supervisor
Job summary
A premier dining establishment in Abu Dhabi is seeking a motivated Restaurant Supervisor to oversee staff, ensure high-quality service, and assist with daily operations. Key responsibilities include monitoring guest experiences, training new staff, and ensuring compliance with health and safety regulations. The ideal candidate will have supervisory experience in the hospitality industry, strong leadership skills, and a commitment to customer satisfaction. Flexibility in working hours is required, including evenings and weekends.
Qualifications
- Previous experience in a supervisory role within the restaurant or hospitality industry.
- Strong leadership and motivational skills to drive team performance.
- Excellent customer service skills and the ability to handle guest inquiries and complaints professionally.
- Ability to work in a fast-paced environment while maintaining attention to detail.
Responsibilities
- Directly oversee staff performance during shifts.
- Monitor guest experience and address any concerns promptly.
- Assist in training new staff members.
- Help track inventory levels and manage stock efficiently.
- Ensure adherence to health and safety regulations.
- Assist in reporting on operational performance and customer feedback.
Skills
Key Responsibilities
- Supervision: Directly oversee staff performance during shifts, providing guidance and support to ensure optimal service delivery.
- Service Excellence: Monitor guest experience and address any issues or concerns promptly to maintain high standards of customer satisfaction.
- Staff Training: Assist in training new staff members, sharing knowledge about service standards, menu items, and processes.
- Shift Management: Assist in scheduling and managing staff shifts to ensure adequate coverage during peak hours.
- Inventory Oversight: Help track inventory levels and assist with ordering supplies and managing stock levels efficiently.
- Compliance: Ensure adherence to health and safety regulations, as well as company policies, to maintain a safe and clean working environment.
- Reporting: Assist in reporting on operational performance, customer feedback, and staff performance to upper management.
- Previous experience in a supervisory role within the restaurant or hospitality industry.
- Strong leadership and motivational skills to drive team performance.
- Excellent customer service skills and the ability to handle guest inquiries and complaints professionally.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Good organizational and multitasking skills.
- Effective communication skills, both verbal and written.
- Knowledge of health and safety regulations specific to food service.
- Availability to work flexible hours, including evenings, weekends, and holidays.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.