ICT Pre-Sales Engineer

NX Digital Technology; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology solutions provider in the UAE is seeking an ICT Pre Sales Engineer to lead technical engagements and design competitive ICT solutions. The ideal candidate will have 4–6 years of experience in pre-sales, strong vendor relationships, and expertise in systems architecture covering servers, storage, networking, and cybersecurity. Comprehensive benefits include a competitive tax-free salary with family insurance, annual vacation per UAE law, and professional development opportunities.

Benefits

Competitive tax-free salary

Insurance for family

Annual vacation as per UAE labor law

Professional development

Exposure to large-scale projects

Supportive culture

Qualifications

• 4–6 years of experience in pre-sales solutions engineering or systems architecture.
• Hands-on proficiency with at least two Tier 1 vendors.
• Strong grounding in TCP/IP, VLANs, routing, and security best practices.
• Demonstrated success in enterprise or government tenders in the GCC.
• Excellent written and verbal English; Arabic an advantage.

Responsibilities

• Act as the technical lead during the sales cycle and translate customer requirements.
• Design end-to-end ICT architectures covering compute, storage, networking, and security.
• Review tender documents and craft technical responses.
• Ensure solutions adhere to frameworks and conduct post-award handovers.
• Track emerging technologies and contribute to internal knowledge sharing.

Skills

Pre-sales solutions engineering

Systems architecture

TCP/IP

VLANs

Routing

Virtualization

Cloud technologies

Security best practices

Education

Relevant certifications (CCNP/CCIE, NSE 4–7, PCNSE, VCP, CISSP)

Tools

Dell EMC

HPE

Cisco

Fortinet

Palo Alto

VMware

Job description

Area

The ICT Pre Sales Engineer acts as the technical lead during the sales cycle, translating complex customer requirements into well‑architected competitive solutions that span servers, storage, networking, cloud and cybersecurity. You will partner closely with account managers, vendors and delivery teams to secure new business and ensure a seamless transition from proposal to implementation.

Core Activities

Client Engagement

Lead technical discovery sessions to analyse current environments and identify business and technical pain points.

Present solution proposals, demos and proof of concepts to both technical and executive stakeholders.

Solution Architecture

Design end‑to‑end ICT architectures covering compute, storage, networking and security layers.

Produce high‑quality diagrams, statements of work and bills of materials in accordance with best practices and vendor guidelines.

Tender & RFP Management

Review tender documents, map compliance requirements and craft detailed technical responses.

Accurately size, price and optimise configurations in collaboration with OEM and distribution partners.

Technical Governance

Ensure proposed solutions adhere to frameworks such as ISO 27001, NIST and relevant regional regulations.

Provide post–award technical hand‑over to project and support teams, remaining available for design clarifications.

Continuous Improvement

Track emerging technologies (e.g. SASE, Zero Trust, AI‑enabled security) and advise internal teams on portfolio enhancements.

Maintain up‑to‑date certification status and contribute to internal knowledge sharing.

Requirements

• Experience: 4–6 years in pre‑sales solutions engineering or systems architecture covering servers, storage, networking and cybersecurity.
• Vendor Ecosystems: Hands‑on proficiency with at least two Tier 1 vendors (e.g. Dell EMC, HPE, Cisco, Fortinet, Palo Alto, VMware).
• Technical Depth: Strong grounding in TCP/IP, VLANs, routing, virtualization, high availability, backup/DR and security best practices.
• Certifications: One or more of the following (or equivalent) is highly desirable: CCNP/CCIE, NSE 4–7, PCNSE, VCP, CISSP.
• RFP Exposure: Demonstrated success contributing to and winning enterprise or government tenders in the GCC.
• Communication: Excellent written and verbal English; Arabic an advantage.

Key Competencies

• Analytical mindset with the ability to translate business outcomes into technical designs.
• Confident presenter capable of engaging C‑level executives and technical teams alike.
• Collaborative approach balancing sales objectives with delivery feasibility.
• Strong organisational skills to manage multiple concurrent opportunities under tight deadlines.

Benefits

• Competitive tax‑free salary with insurance for family.
• Annual vacation as per UAE labor law.
• Comprehensive professional development including vendor‑sponsored certifications.
• Exposure to large‑scale mission‑critical projects across the region.
• Supportive, growth‑oriented culture that values innovation and integrity.