It Support Technician jobs in United Arab Emirates

Be part of an iconic hospitality landmark

Ciel Dubai Marina, part of IHG Hotels & Resorts’ prestigious Vignette Collection, is set to redefine luxury as the world’s tallest hotel. The First Group’s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.

Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for Best International Hotel Architecture and Best Hotel Architecture Arabia. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.

Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.

About The First Group Hospitality – The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.

Responsibilities:

• Receive and follow up for day-to-day maintenance call given by Maintenance Manager.
• Report the summary of work carried out for individual guest rooms and common areas including all used spare parts and accessories.
• Carry out general maintenance as per schedule provided by Maintenance Manager for Air Conditioning system and chillers.
• Repair and maintenance of Split AC, Window AC and Package units including replacement of spare parts like condenser coils fan motor, blowers and brazing work.
• New installation of Air conditioning system for new locations.
• Modification and troubleshooting for any related to the Air conditioning and Refrigeration system such as refrigerator, coolers and deep freezer.
• Provide assistance to the team whenever requested for any issues to complete project smoothly and safely.
• Contribute to the guest satisfaction standard by ensuring that technical support is provided quickly, ensure safety and comfort of the guests.
• Ensure the quality of completed work by both employees and external contracted staff adheres to the standard of good engineering practice.
• Study for consumable spare parts for rectification and to repair instead of replacement within limitation for saving and safety consideration

• Hospitality experience is a must.
• Having minimum of 2 years experience in this role.
• Possess great mechanical aptitude.
• Strong ability to read and understand technical instructions and follow blueprints.
• Strong communication skills.
• Strong ability to diagnose equipment and determine if a repair and maintenance work is needed or not; and ability to keep records of work done, etc.
• Excellent ability to explain technical information.
• Strong ability to perform assigned tasks independently.