Hotel General Manager jobs in United Arab Emirates

Oversee the day-to-day operations of the café, ensuring the smooth functioning of all areas. Monitor opening and closing procedures, including cash handling and security protocols.

Recruit, train, and supervise café staff including baristas, kitchen staff, and servers. Schedule shifts, delegate tasks, and manage performance to ensure high-quality service. Provide ongoing coaching and support to improve staff performance and customer satisfaction.

Address customer inquiries and resolve issues promptly to maintain a positive customer experience. Ensure the café environment is welcoming and that service standards are consistently met.

Manage inventory levels for food, beverages, and other supplies. Coordinate with vendors, place orders, and track deliveries to prevent shortages and reduce waste.

Oversee daily financial operations, including cash management and reconciliation. Prepare and analyze financial reports, budgets, and sales data to identify trends and improve profitability. Implement cost-control measures and ensure adherence to financial policies.

Ensure that the café complies with all health, safety, and hygiene regulations. Conduct regular inspections and maintain cleanliness standards throughout the establishment.

Develop and implement marketing strategies and promotions to attract and retain customers. Utilize social media, local advertising, and partnerships to enhance brand visibility.

Oversee the upkeep of the café's physical space, equipment maintenance, and repairs. Address any facility-related issues promptly to minimize disruption to operations.

Work with owners or upper management to set goals, develop operational plans, and drive business growth. Monitor market trends and adjust strategies as needed to remain competitive.

Location: Fujairah, United Arab Emirates