Customer Service ofertas em United States

The Assistant Manager is a multifaceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They oversee daily store operations, including opening and closing routines, and drive efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations, and product knowledge. They are also talent leaders, responsible for recruiting, training, engagement, and development. They are expected to bring their best selves every day to create an inclusive environment for their team and customers. With a promote-from-within philosophy, our Assistant Managers will build upon their initial foundation and have opportunities to grow into future leaders of our stores organization.

What You’ll Do

1. Enhance customer experience
2. Drive sales
3. Manage omni-channel fulfillment
4. Oversee store presentation and sales floor
5. Handle store and stockroom operations
6. Manage staffing, scheduling, and payroll
7. Conduct training and development
8. Ensure effective communication
9. Protect assets

Qualifications:

What It Takes

• Bachelor’s Degree or one year of supervisory experience in a customer-facing role
• Strong problem-solving skills
• Awareness of inclusion and diversity
• Ability to thrive in a fast-paced and challenging environment
• Team-building skills
• Self-starter attitude
• Drive to achieve results
• Ability to multitask
• Interest and knowledge in fashion

Additional Information:

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible for various benefit programs designed to suit your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits aligned with our company culture and values. We also offer competitive incentives to reward your commitment to advancing our global business.

Find a store in your area, bring your CV to apply, and learn more!

Experience #WorkAtANF and follow us on Instagram @LifeAtANF

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.

Remote Work: No

Employment Type: Full-time