IT Specialist

Onwani; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading IT solutions provider is hiring an IT Specialist (Real Estate) in Abu Dhabi. This full-time role requires 3-5 years of IT support experience, solid networking skills, and proficiency with real estate applications. Responsibilities include managing IT infrastructure, providing technical support, and ensuring system integrations. The role offers a competitive salary based on experience, along with benefits including medical insurance and a resident visa.

Benefits

Salary based on experience

Achievement-based bonus

Resident visa

Medical insurance

Qualifications

• 3–5 years in internal IT support or administration, preferably in real estate.
• Solid understanding of networking and office Wi-Fi experience.
• Hands-on with sales and real estate CRMs.

Responsibilities

• Provide L1/L2 support for troubleshooting technical issues.
• Setup and maintain IT hardware, networks, and infrastructure.
• Configure and manage real-estate CRMs and integrations.

Skills

Networking (TCP/IP, DHCP, DNS, VPN, VLANs)

Internal IT support/administration

Sales/Real Estate CRMs and lead integrations

Comfortable with Zapier/Make and WhatsApp Business API

Document in Arabic & English

Tools

Microsoft 365

Google Workspace

VOIP systems

Windows/Mac administration

Job description

Job description

We’re hiring an IT Specialist (Real Estate) in Abu Dhabi.

• Strong Hardware + Software + Real Estate Apps experience
• Fast, smart problem-solver for employee issues
• Can connect CRM + Website + VOIP + WhatsApp and keep things running smoothly

📍 Abu Dhabi | Full-time Start : ASAP

Role Description

This is a full-time on-site role for an IT Specialist (Real Estate) located in Abu Dhabi. The IT Specialist will be responsible for managing and administering the company's network systems, troubleshooting technical issues, ensuring network security, and providing excellent customer service. Daily tasks will include maintaining IT infrastructure, resolving network problems, and supporting staff with their IT needs.

Core Responsibilities

• Employee support (L1 / L2) : Quick troubleshooting for laptops, network, printers, email, and productivity apps.
• Hardware & Networks : Setup / maintain routers, switches, VLANs, Wi-Fi, cabling, printers, UPS, and basic CCTV.
• Software & Admin : Windows / Mac, Microsoft 365 / Google Workspace, access control, backups, endpoint protection (EDR / AV).
• Real Estate Applications : Configure and manage real-estate CRMs (e.g., PropSpace / HubSpot / etc.), connect leads from portals (Property Finder, Bayut, Dubizzle), and integrate VOIP and WhatsApp Business.
• Integrations & Automation : Build workflows with Zapier / Make to route leads to CRM, trigger WhatsApp / email alerts, and auto-assign leads to agents.
• Security Basics : MFA, password policies, device-loss response, file permissions, phishing awareness and training.

Must-Have Qualifications

• 3–5 years in internal IT support / administration (real estate or high-velocity sales environment preferred).
• Solid networking (TCP / IP, DHCP, DNS, VPN, VLANs) and office Wi-Fi experience.
• Hands-on with Sales / Real Estate CRMs and lead integrations.
• Comfortable with Zapier / Make, WhatsApp Business API, and Cloud PBX / Softphones (3CX / Zoiper or similar).Microsoft 365 or Google Workspace administration (groups, policies, basic MDM).
• Can document clearly and communicate in Arabic & English.

Nice to Have

• WordPress / Webflow (forms, spam protection, basic edits).
• Basic APIs / Webhooks knowledge.
• Security frameworks for small offices (CIS basics).
• Mobile / Laptop management (Intune, Jamf Now, Mosyle).
• Familiarity with ad platforms (Meta / Google) for lead tracking and UTM hygiene.

Benefits

• Salary based on experience and interview.
• Bonus - Achievement-based.
• Resident visa.
• Medical insurance.

Employer promise

ONWANI is promising to all committed & active employees a high confident and flexible work environment along with high benefits & commission slab based on target achievement.

Join ONWANI and take the challenge .