Senior Claims Advocate — Multi‑Line, End‑to‑End Ownership

Lockton; Dubai; On-site; AED 300,000 - 400,000; Full time

Job summary

A leading insurance broker in Dubai seeks a Claims Manager to oversee a mixed claims portfolio in Property & Casualty. The ideal candidate will have over 7 years of experience, excellent communication skills in both English and Arabic, and a proactive attitude. Responsibilities include guiding clients through the claims process and maintaining relationships with stakeholders. This role emphasizes strong customer service and negotiation abilities.

Qualifications

• 7+ years of experience managing a portfolio of Property & Casualty claims.
• Strong ability to read policy wording and interpret it accurately.
• Thorough understanding of claims processes and procedures.

Responsibilities

• Manage a mixed claims portfolio of Property & Casualty.
• Provide guidance and support to clients on claims processes.
• Act as the primary liaison between clients and insurers.

Skills

Strong communication skills

Proactive attitude

Customer service

Negotiation skills

Education

Bachelor’s degree in insurance, business, administration, law, engineering or a related field

Job description

A leading insurance broker in Dubai seeks a Claims Manager to oversee a mixed claims portfolio in Property & Casualty. The ideal candidate will have over 7 years of experience, excellent communication skills in both English and Arabic, and a proactive attitude. Responsibilities include guiding clients through the claims process and maintaining relationships with stakeholders. This role emphasizes strong customer service and negotiation abilities.