Hotel Receptionist - Guest Experience & Front Desk (Arabic)

Premier Inn Hotels LLC; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel company in Abu Dhabi is seeking a Hotel Receptionist to provide exceptional customer service and maintain smooth operations at the front desk. The ideal candidate will have at least one year of experience and Arabic language skills. They will handle guest inquiries, manage payments, and support various office duties. The role offers a competitive salary package along with accommodation, transportation, and medical insurance.

Benefits

Competitive salary package

Accommodation

Transportation

Medical insurance

Work-life balance hours

Qualifications

• Minimum of one-year experience as Hotel Receptionist in Front Office department.
• Arabic language - speaking, writing, and reading required.

Responsibilities

• Greet and welcome guests and answer related queries.
• Ensure payments are made according to cash handling procedures.
• Identify corporate leads and build long-term relationships.
• Carry out general office duties for smooth reception operations.
• Communicate effectively with all departments for guest requests.

Skills

Excellent communication skills

Strong attention to details

Ability to provide exceptional customer service

Proactive and excellent organizational skills

Ability to work both independently and in a team

Flexible and able to work under pressure

Tools

Knowledge of Opera (PMS)

Job description

A leading hotel company in Abu Dhabi is seeking a Hotel Receptionist to provide exceptional customer service and maintain smooth operations at the front desk. The ideal candidate will have at least one year of experience and Arabic language skills. They will handle guest inquiries, manage payments, and support various office duties. The role offers a competitive salary package along with accommodation, transportation, and medical insurance.