Client Service Representative jobs in United Arab Emirates
Customer Service Representative
Lynkit Information Technology Consultancy L.L.C
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First Abu Dhabi Bank
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First Abu Dhabi Bank FAB
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First Abu Dhabi Bank
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First Abu Dhabi Bank (FAB)
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Ultiwise Consult
Customer Service Representative
Job summary
A leading technology consultancy in Dubai is seeking a Customer Service Representative. The ideal candidate will have a bachelor's degree and at least 2 years experience in customer service. Responsibilities include client relationship management, issue resolution, and technical support. Preferred candidates are from India, Pakistan, Sri Lanka, Nepal, or Bangladesh.
Qualifications
- Minimum 2 years of experience in customer service roles.
- Fluent in English and Hindi, both spoken and written.
- Experience in online or customer service preferred.
Responsibilities
- Make outbound calls or send messages to clients to build relationships.
- Handle customer demands promptly and accurately, resolving issues to enhance satisfaction.
- Provide real-time technical support to customers.
Skills
Education
Job Title: Customer Service Representative
- Bachelor of Science, Bachelor of Commerce (Commerce), or Bachelor of Business Administration
- Nationality: Indian, Bangladeshi, Nepali, Pakistani, or any
- Minimum 2 years of experience in customer service roles
- Languages: Fluent in English and Hindi (both spoken and written)
- Strong problem-solving skills
- Empathetic and patient demeanor
- Experience in online or customer service preferred
- Willing to work at Dubai Business Bay
- Make outbound calls or send messages to clients to build relationships.
- Handle customer demands promptly and accurately, resolving issues to enhance satisfaction.
- Identify, summarize, and verify potential issues through client feedback, passing problems to relevant departments or proposing solutions.
- Assist development engineers with customer problems and provide real-time technical support.
- Perform any additional tasks assigned by supervisors.
This position is based in Dubai, UAE. Candidates from India, Pakistan, Sri Lanka, Nepal, and Bangladesh are preferred.
Note: Please verify the legitimacy of the employer independently. We do not endorse requests for money or sharing personal/bank details. For security concerns, contact abuse@naukrigulf.com.
About the Company: Lynkit Information Technology Consultancy L.L.C, founded in Dubai in 2024, specializes in technology consulting, information security, and business process optimization.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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