Call Center Supervisor jobs in United States

POSITION SUMMARY

Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash, and cash equivalents in accordance with policies and procedures. Record, store access, and analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; and safeguard the privacy and security of guests and coworkers. Address guest service needs professionally, positively, and promptly. Communicate clearly and professionally, prepare and review written documents accurately, and answer telephones and emails appropriately. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships, support team efforts, and respond appropriately to colleagues' concerns. Perform other reasonable duties as requested by supervisors.

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of relevant experience.
• Supervisory Experience: None.
• License or Certification: None.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We foster an environment where the diverse backgrounds of our associates are valued. Our strength lies in the rich blend of culture, talent, and experiences of our team. We are committed to nondiscrimination on any protected basis, including disability, veteran status, or other protected categories by law.