Bank Teller jobs in Brazil

Role : Teller

Location : Dubai / Branch - Al Barsha

Role Purpose:

Delivering quality teller service to customers via accurate and efficient processing while projecting ADIB's professional image in all interpersonal dealings.

These are the main responsibilities of this role:

• Handle all teller counter service transactions such as cash deposits & cash withdrawals, drafts, telegraphic transfers, payment orders, standing orders, foreign currency purchase & sales, cheque deposits, etc., in line with operational policies & procedures.
• Coordinate with the Treasury department for centralized telegraphic transfers to obtain the best rates for VIP & high net worth customers, in coordination with HOPs.
• Serve Private Banking customers at separate counters and process any other counter service transactions introduced by ADIB from time to time.
• Sell or identify and refer product inquiries from prospective customers to Sales staff.
• Reconciliation & control activities:
• Act as one of the dual custodians for branch vault cash and security stationery.
• Assist HOP as the second custodian for dual control.
• Perform cash reconciliation & balancing.
• End-of-day balancing.
• General filing.
• Proper understanding and processing of all centralized activities as per Branch Operations Centralization Projects.

• Knowledge of ADIB's Retail Banking products & services.
• Understanding of ADIB's Operational Policies & Procedures.
• Awareness of UAE banking practices, regulations & risks.
• Knowledge of competitors in the local market.
• Familiarity with all regulations issued by the Central Bank of UAE.
• Knowledge of service standards.
• Cross-selling skills.

Minimum two (02) months experience or training as a teller in a banking environment or ADIB Academy.