Assistant QA Manager

Gulf Marketing Group (GMG Group); Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A well-being company based in Dubai seeks a Quality Control Manager Assistant to help implement and manage IMS standards across stores. The candidate will be responsible for quality management systems, conduct inspections, monitor compliance, and train staff in quality and hygiene protocols. The ideal candidate will have a bachelor's or master's degree in a related field, extensive experience in Quality Control, and knowledge of ISO standards. This role is essential for ensuring product integrity and fostering customer satisfaction.

Qualifications

• 7 years in Quality Control or Quality Assurance, 3 years' experience in retail, FMCG, or food manufacturing.
• ISO 9001, ISO 45001 & ISO 14001 regulations.
• Understanding of food handling, storage, and contamination prevention.
• Data analysis & reporting, and documentation management.

Responsibilities

• Assist in developing and maintaining Quality Control procedures.
• Conduct routine quality inspections in stores.
• Monitor product storage and handling procedures.
• Coordinate with store teams to resolve quality-related issues.
• Conduct training for store staff on quality and hygiene standards.

Skills

Leadership

Communication

Attention to detail

Problem solving

Process improvement mindset

Planning

Organization

Education

Bachelor's/master's degree in quality assurance, Business or related field

Tools

MS Office

ERP

Quality management software

Job description

About GMG:

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG’s investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world’s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.

About the Role:

The incumbent will assist the QC Manager for implementing & managing IMS Standard across all EDG stores, to meet established Quality, Health & Safety, Environment & regulatory Standards. The role supports the implementation of quality management systems, store inspections, and staff training to maintain consistent product integrity and customer satisfaction.

Key Responsibilities:

Quality Control Operations

• Assist in developing, implementing, and maintaining the company''s Quality Control procedures and policies.

• Conduct routine quality inspections in stores to verify compliance with company and legal standards.

• Monitor product storage and handling procedures to ensure compliance with internal & external requirements.

• Coordinate with store team to resolve quality-related issues promptly.

Regulatory & Safety Compliance

• Assist in the implementation and monitoring of relevant Quality Management Systems.

• Support product recall, and withdrawal procedures.

Training & Development

• Conduct regular quality and hygiene SOP training for store staff.

• Promote awareness of food safety standards and best practices across departments.

• Support continuous improvement programs to enhance quality performance and customer satisfaction.

Reporting & Documentation

• Prepare inspection reports, audit summaries, and corrective action follow-ups.

• Maintain accurate and up-to-date QC records, test results, and compliance documentation.

• Provide data analysis and reports to the QC Manager to support decision-making.

Additional tasks and responsibilities may be assigned by management as necessary to support business needs.

Required skills & Qualifications:

• Bachelor''s/ master''s degree in quality assurance, Business or related field

• 7 years in Quality Control or Quality Assurance, 3 years'' experience preferably within retail, FMCG, or food manufacturing sectors.

• ISO 9001, ISO 45001 & ISO 14001 regulations

• Understanding of food handling, storage, temperature control, and contamination prevention

• Data analysis & reporting, and documentation management

• Proficient in MS Office, ERP, and quality management software

• Leadership, communication, attention to detail, and problem solving

• Process improvement mindset and planning & organization