Cashier

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain in Dubai seeks a dedicated Cashier to ensure a warm welcome and efficient service for guests. You will accurately process transactions and address inquiries, enhancing guest experiences. Ideal candidates will have prior experience in luxury hospitality, strong communication skills, and exceptional attention to detail. The position offers an employee benefit card, learning programs, and growth opportunities within the company.

Benefits

Employee benefit card with discounts

Learning programs through our Academies

Opportunities for personal talent development

Participation in Corporate Social Responsibility activities

Qualifications

• Previous experience as a cashier or in a guest-facing role within a luxury hotel.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.

Responsibilities

• Greet guests with a welcoming atmosphere.
• Process transactions accurately using POS systems.
• Resolve guest inquiries and billing issues promptly.
• Assist with check-in and check-out processes.

Skills

Customer service

Communication skills

Organizational skills

Cash handling

Job description

Responsibilities

• Greet guests with a warm and professional demeanor ensuring a welcoming atmosphere that aligns with the hotels luxury standards.


• Accurately process transactions including room charges dining bills spa services and other hotel amenities using the hotels point-of-sale (POS) system.


• Handle cash credit and debit card payments ensuring accuracy and efficiency in processing and reconciling transactions.


• Provide detailed information about hotel services facilities and local attractions to assist guests and enhance their stay.


• Address guest inquiries and resolve any billing issues or discrepancies promptly and courteously escalating complex issues to management when necessary.


• Maintain a clean organized and presentable cashiering area adhering to the hotels cleanliness and presentation standards.


• Assist with check-in and check-out processes ensuring a smooth and efficient experience for guests.

Qualifications

• Previous experience as a cashier or in a guest-facing role within a luxury hotel or hospitality setting.


• Strong communication and interpersonal skills with the ability to provide exceptional customer service and resolve issues professionally.


• Excellent organizational skills and attention to detail maintaining high standards of accuracy and efficiency in a fast-paced environment.

Additional Information

• What is in it for you:


• Employee benefit card offering discounted rates at Accor worldwide


• Learning programs through our Academies


• Opportunity to develop your talent and grow within your property and across the world!


• Ability to make a difference through our Corporate Social Responsibility activities like Planet 21

Remote Work

No

Employment Type

Full-time