Outlet Cashier

IBIS; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Dubai seeks a cashier to assist with finance objectives and maintain excellent customer service. Responsibilities include recording food and beverage sales, managing inquiries, handling payments, and ensuring compliance with policies. Ideal candidates will have hotel-related experience, administrative knowledge, and a background in food and beverage. Strong skills in cash handling and Micros system are essential. Join us to be part of a diverse and inclusive team.

Qualifications

• Hotel related experience field.
• Admin knowledge.
• Microsoft office skills.
• Minimum of 1 year experience in Food & Beverage area.
• Pre-opening or major refurbishment experience in a similar operation.
• Middle East experience.

Responsibilities

• Assist Accounts to achieve finance objectives and policies.
• Record sales of food and beverage items in Micros.
• Provide excellent customer service to guests.
• Manage customer inquiries and complaints.
• Collect payments and provide receipts.
• Ensure checks are recorded in the POS system.
• Reconcile cash and credit discrepancies.
• Prepare cashier’s summary at the end of the shift.

Skills

Micros cashiering and posting

Credit card machine handling

Email and Excel Microsoft office Application

Accurate cash handling skills

Job description

Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

Job Purpose

• To assist Accounts to enforce and ensure that all finance objectives are achieved and policies are followed with regards to outlet cashiering.
• To ensure all guests at the outlets sales of Food and beverage items are recorded in micros.

Executive Responsibilities & Empowerment

• Outlet cashier will interact with all departments to ensure smooth operation.

Key Operational Accountabilities

• Provide excellent customer service by acknowledging, assisting and thanking customers.
• Understand the food and beverage services being provided, including any promotions.
• Manage customer or team member inquiries and complaints, promptly and completely.
• Collect payments, make change and provide receipts.
• Ensure that a check is made and recorded in the POS system for every food & beverage sale in the outlet before being served by waiter or waitress.
• Ensure that a check is made and recorded in the POS system for any meals consumed by employees or any service offered to guests as complimentary or entertainment.
• Enter opening and closing check number used in his / her shift in the Night Auditors logbook, ensure that checks are used serially and all the checks are accounted for.
• Open a guest check in the POS system, punching orders, splitting and transferring tables, settling checks as cash, room charge, credit card or city ledger.
• Prepare cashier’s summary and tally it with Micros (POS) reading at the close of his / her shift.
• Print and tally transaction list from credit card machines with physical check and Micros reading.
• Reconcile, investigate and correct any cash and credit card discrepancies.
• Prepare deposit envelope, write the deposit amount in cashier’s deposit sheet and drop the envelope in the Front Office safe depository, in the presence of a witness, who has also signed the witness column of the cashier’s deposit log drop sheet.
• Inform income Auditor, internal auditor or DOFA of any policy violations immediately from the outlet.
• Perform other duties as directed by income auditor or DOFA.
• Participate in the Quality Improvement process at the outlets.
• Act in accordance with fire, health and safety regulations and follow the correct procedures when required.

Qualifications

Technical Competencies

• Micros cashiering and posting.
• Credit card machine handling
• Email and Excel Microsoft office Application
• Accurate cash handling skills.

Your personality counts more than your CV

• Hotel related experience field
• Admin knowledge
• Microsoft office
• Minimum of 1 experience in Food & Beverage area
• Pre-opening or major refurbishment experience in a similar operation
• Middle East experience

Our commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.