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Duty Manager - Front Office - Jumeirah Living Marina Gate (National Talent)
Job summary
A leading luxury hospitality group is looking for a Duty Manager for the Front Office at their distinguished property in Dubai. The successful candidate will supervise operations to uphold the brand's prestigious service standards, conduct inspections, and manage guest booking situations. Candidates should be adaptable, detail-oriented, and proficient in English, with experience in property management systems being a strong advantage. The position offers a competitive tax-free salary and a comprehensive benefits package.
Benefits
Qualifications
- Experience in Front Office operations preferred.
- Must demonstrate cultural awareness and adapt to diverse environments.
- Ability to manage booking situations effectively.
Responsibilities
- Supervise Front Office operations to align with service standards.
- Conduct room inspections for compliance.
- Enhance departmental cooperation and service delivery.
Skills
United Arab Emirates
About Jumeirah & the Hotel:
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.
Jumeirah Living Marina Gate is set within walking distance of Dubai Marina’s diverse dining and retail destinations, with uninterrupted views across the waterfront. Ideal for both business and leisure travelers, the property includes a range of dining and lifestyle facilities suited to short and extended stays.
About the Job:
An exciting opportunity has arisen for a Duty Manager to join Front Office in Jumeirah Living Marina Gate.
The main duties and responsibilities of this role include:
- Supervise property operations, particularly the Front Office, to ensure alignment with Jumeirah service standards and property strategy.
- Conduct room inspections to assess availability and compliance with operational standards.
- Coordinate activities within designated areas to improve departmental cooperation and service delivery.
- Attend daily briefings and communication meetings to disseminate information and ensure team alignment.
- Manage booking situations, including handling overbooking scenarios when necessary.
- Maintain cleanliness and appearance of lobby and entrance areas, coordinating with Housekeeping and Concierge teams.
About You:
- Exposure in handling Property Management System
- Computer literacy with knowledge of MS Office
- Knowledge of Front office applications
- Proficient in English or preferred local language
- Demonstrates adaptability and flexibility towards working shifts
- Appreciation of cultural diversity
- Attention to details
- Problem solving skills
About the Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits include:
- Supportive and inclusive work environment
- Access to Learning & Development programmes and clear career pathways
- Opportunities for internal mobility within our global network
- Colleague discounts on food, beverage, and hotel stays worldwide
- Comprehensive healthcare and life insurance coverage
- Paid annual leave entitlement
- Performance-based incentives tailored to your role
- Competitive tax‑free salary paid in UAE Dirhams (AED)
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.