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Enterprise CSM — Middle East Growth & Adoption
Job summary
A global technology leader is seeking a Customer Success Manager (CSM) to drive solution adoption and growth within the Middle East region. You will build trusted relationships, develop success plans for customers, and collaborate across teams to ensure alignment with customer goals. Ideal candidates have 5–10 years in customer-facing roles, preferably in SaaS, and possess strong stakeholder engagement skills. Join the team to grow your career in a dynamic environment.
Benefits
Qualifications
- 5–10 years in customer-facing roles within technology including 5+ years in SaaS.
- Proven success driving outcomes with enterprise customers.
- SAFe Agilist certification is a nice to have.
Responsibilities
- Develop and track customer success plans to drive adoption and expansion.
- Build trusted advisor relationships with key stakeholders.
- Collaborate internally to mitigate risks and strategize customer success.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.