Front Desk & Guest Experience Specialist

Abu Dhabi Islamic Bank; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent financial institution in Abu Dhabi is seeking a Receptionist to manage visitor interactions and provide information regarding services. This role involves greeting clients, handling inquiries, and maintaining a clean reception area. The ideal candidate will have strong communication skills and experience in customer service. This position is exclusively for UAE Nationals, emphasizing cooperation and high-quality client service.

Qualifications

• Proven experience in customer service or receptionist duties.
• Strong communication skills, both verbal and written.
• Ability to handle complaints effectively and courteously.

Responsibilities

• Greet and direct visitors to maintain a welcoming environment.
• Handle incoming calls and respond to inquiries promptly.
• Maintain the reception area and manage visitor logs.

Skills

Customer service

Communication

Data entry

Bookkeeping

Problem-solving

Job description

A prominent financial institution in Abu Dhabi is seeking a Receptionist to manage visitor interactions and provide information regarding services. This role involves greeting clients, handling inquiries, and maintaining a clean reception area. The ideal candidate will have strong communication skills and experience in customer service. This position is exclusively for UAE Nationals, emphasizing cooperation and high-quality client service.