Workflow Engineer

Amira AI - almost human; Remote; AED 120,000 - 200,000; Full time

Job summary

A leading voice automation company is seeking a Workflow Engineer to design and maintain automated workflows remotely. The ideal candidate has over 3 years of experience with workflow automation platforms and a strong understanding of API integrations. This role involves troubleshooting workflow issues, collaborating with cross-functional teams, and optimizing data processing pipelines. The company offers a fully remote position with competitive salary and opportunities for professional development in a dynamic startup environment.

Benefits

Flexible working hours

Competitive salary

Opportunity to work with AI technologies

Professional development opportunities

Qualifications

• 3+ years of experience in workflow automation platforms.
• Strong understanding of API integrations and data mapping.
• Excellent communication skills in English.

Responsibilities

• Design and maintain complex automation workflows.
• Integrate third-party APIs and services.
• Troubleshoot workflow issues to ensure reliability.

Skills

Workflow automation

API integrations

JSON data manipulation

Problem-solving

Communication skills in English

Tools

N8N

Make.com

Zapier

CRM systems

Job description

About Us

Amira AI is a leading voice automation and customer experience platform serving enterprise clients across Germany and the Middle East. We specialize in AI-powered solutions including autonomous agents, conversation analytics, agent training, and real-time support systems. Our mission is to transform customer interactions through intelligent automation.

The Role

We are seeking a talented Workflow Engineer to join our team remotely. In this role, you will design, build, and maintain automated workflows that power our business operations and client solutions. You will work closely with our technical and product teams to streamline processes and create scalable automation solutions.

Key Responsibilities

• Design, develop, and maintain complex automation workflows using N8N, Make.com, and similar platforms
• Integrate third‑party APIs and services including CRM systems, communication platforms, and data enrichment tools
• Build and optimize data processing pipelines for lead management, customer outreach, and analytics
• Troubleshoot and resolve workflow issues, ensuring high reliability and performance
• Document workflows and create technical specifications for automation processes
• Collaborate with cross‑functional teams to identify automation opportunities
• Monitor workflow performance and implement improvements based on data insights

What We Offer

• Fully remote position with flexible working hours
• Competitive salary based on experience
• Opportunity to work with cutting‑edge AI and automation technologies
• International team with clients across Germany and the Middle East
• Professional development and growth opportunities
• Dynamic startup environment with direct impact on company success

If you are a high performing candidate there is a possibility to join our team full‑time in Germany with work visa after successfully passing one year of employment.

Skills

Requirements

• 3+ years of experience with workflow automation platforms (N8N, Make.com, Zapier, or similar)
• Strong understanding of API integrations, webhooks, and data mapping
• Experience with JSON data manipulation and transformation
• Familiarity with CRM systems (Zoho, Salesforce, HubSpot, or similar)
• Problem‑solving mindset with strong attention to detail
• Excellent communication skills in English
• Self‑motivated and able to work independently in a remote environment

Nice to Have

• Experience with ActivePieces or similar open‑source automation tools
• Knowledge of telecommunications systems (SIP, PBX, VoIP)
• Basic programming skills (JavaScript, Python)
• Experience with data enrichment platforms (Apollo.io, People Data Labs)
• German language skills