Warehouse Supervisor SAP EWM Consultant

GMG; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A well-being company based in Dubai is looking for a professional to support SAP EWM functionality in a warehouse setting. Responsibilities include troubleshooting system issues, gathering operational requirements, and providing training to users. The ideal candidate should have strong problem-solving and communication skills and experience with SAP EWM. This position offers the chance to work in a dynamic environment focused on operational excellence.

Qualifications

• Experience in supporting SAP EWM.
• Strong troubleshooting capabilities for operational issues.
• Ability to communicate complex IT solutions effectively.

Responsibilities

• Resolve SAP EWM-related system issues in the warehouse.
• Gather operational requirements from stakeholders.
• Evaluate feasibility and negotiate IT changes.
• Maintain functional documentation and assist in UAT.
• Communicate updates and train warehouse users.

Skills

SAP EWM knowledge

Problem-solving skills

Analytical skills

Communication skills

Training abilities

Job description

GMG is a global well-being company retailing distributing and manufacturing a portfolio of leading international and home-grown brands across sport food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today GMGs investments span across four key verticals: GMG Sports GMG Food GMG Health and GMG Consumer Goods. Under the ownership and management of the Baker family it has become a leading global company affiliated with the worlds most successful and respected brands in the well-being sector. Working across the Middle East North Africa and Asia GMG has introduced more than 120 brands into its markets.

About the role

System Issue Resolution

• Act as the first line of support for SAP EWM-related system issues in the warehouse.
• Troubleshoot and resolve day-to-day operational issues affecting picking packing shipping receiving and inventory movements.
• Document and track incidents with root cause analysis and resolution.

Change Request Management

• Gather and analyze operational requirements from warehouse stakeholders.
• Translate business needs into functional change requests or enhancements for IT.
• Ensure proper documentation and prioritization of change requests.

Feasibility Analysis & Negotiation

• Evaluate the feasibility of proposed changes in SAP EWM from both business and technical perspectives.
• Collaborate and negotiate with IT teams on timelines technical constraints and resource availability.
• Act as a bridge between warehouse operations and IT to align expectations and solutions.

Functional Documentation

• Maintain up-to-date functional specifications process flows and SOPs (Standard Operating Procedures).
• Provide test scripts and support user acceptance testing (UAT) for new functionalities or changes.

Stakeholder Communication

• Communicate effectively with warehouse supervisors operations managers and IT teams.
• Present system updates change statuses and solution roadmaps clearly and concisely.

Training & Knowledge Sharing

• Provide training or coaching to warehouse users on SAP EWM functionalities.
• Support continuous improvement initiatives and system best practices.