Waitress

ADAGIO; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A hospitality company in Dubai seeks candidates for flexible roles in the Food & Beverage Department. Successful applicants will deliver high-quality service, adapt to various tasks, and maintain excellent guest relations. Key qualifications include strong interpersonal skills and the ability to work under pressure in a team-oriented environment.

Qualifications

• Ability to focus on guest needs while remaining calm and courteous.
• Strong problem-solving skills in a fast-paced environment.
• Effective teamwork capability.

Responsibilities

• Provide professional and flexible service to guests.
• Rotate between different sub-departments as assigned.
• Maintain cleanliness and organization in the work area.
• Handle guest inquiries and establish rapport.

Skills

Interpersonal skills

Problem-solving abilities

Ability to work under pressure

Team collaboration

Job description

Responsibilities

• To provide a courteous, professional, efficient and flexible service at all times.
• To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Department or any other Department of the hotel as assigned.
• To carry out any other reasonable duties and responsibilities as assigned.
• To undertake any reasonable tasks and secondary duties as assigned by the Assistant Manager and supervisor.
• To perform opening and closing procedures established for the place of work as assigned.
• To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.
• To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures.
• To ensure that the place of work and surrounding area is kept clean and organized at all times.
• To handle guest enquiries in a courteous and efficient manner.
• To establish a rapport with guests maintaining good customer relationship.
• To monitor operating supplies and reduce spoilage and wastage.
• To report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
• To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment.

Other Duties

• To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
• To provide friendly, courteous and professional service at all times.
• To maintain good working relationships with colleagues and all other departments.
• To read and understand the hotel’s Employee Handbook and to adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
• To comply with local legislation as required.
• To respond to any changes in the department as dictated by the needs of the hotel.
• To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments / areas if required, to meet business demands and guest service needs.
• To attend training and meetings as and when required.

Qualifications

• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Strong interpersonal and problem solving abilities.
• Ability to work well under pressure in a fast paced environment.
• Ability to work cohesively and collaboratively as part of a team.

Additional Information

Diversity&Inclusionfor Accor means welcoming each and everyoneandrespecting their differences by giving priority only to qualities andskills in extending employment and development opportunities. Our ambition is toprovide meaningful employment, a warm and welcoming culture, excellentworking conditions and to promote the development ofall people, including thosewith disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.