WaitersWaitresses

Reap HR Consultancy; Abu Dhabi Emirate; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality recruitment agency is looking for experienced Waiters/Waitresses to join a vibrant team in the UAE. Responsibilities include greeting guests, taking orders, and serving food and beverages with a focus on exceptional customer service. The ideal candidate has 13 years in hospitality, excellent communication skills, and a passion for the field. The position offers a salary of AED 1200 along with benefits including accommodation, visa sponsorship, and medical coverage, making it perfect for those aiming to advance in the hospitality sector.

Benefits

Accommodation

Visa sponsorship

Medical coverage

Qualifications

• 13 years of experience in hospitality as a Waiter/Waitress.
• Strong knowledge of food and beverage service procedures.
• Fluency in Arabic and English preferred.

Responsibilities

• Greet guests and escort them to their tables.
• Take accurate orders and serve food and beverages.
• Maintain cleanliness of dining areas.

Skills

Customer service

Food and beverage service

POS systems proficiency

Communication

Interpersonal skills

Attention to detail

Ability to work under pressure

Job description

Waiters/Waitresses

Industry: Hospitality

Salary: AED 1200 (Accommodation, Visa, Medical)

Work Experience: 13 years

No. of Positions: 10

We are seeking ten dynamic and customer‑focused Waiters/Waitresses for one of our vibrant hospitality clients based in Al Ain. This role is essential to delivering exceptional guest experiences by providing prompt courteous and personalized service across dining areas. The ideal candidate will possess strong interpersonal skills, a professional attitude and a passion for hospitality. As a key member of our front‑of‑house team you will contribute to creating memorable dining experiences that reflect our commitment to excellence, consistency and guest satisfaction. This position offers a stable supportive work environment with comprehensive benefits including accommodation, visa sponsorship and medical coverage, making it an ideal opportunity for those looking to grow their career in the hospitality sector.

Responsibilities

• Greet guests warmly and escort them to their tables with professionalism and courtesy.
• Present menus, provide detailed food and beverage recommendations and take accurate orders using POS systems.
• Serve food and beverages promptly and efficiently while maintaining high standards of presentation and hygiene.
• Monitor guest needs throughout the meal ensuring timely refills, replacements and prompt resolution of any requests.
• Handle cash, card and digital payments with accuracy ensuring all transactions are processed securely and recorded correctly.
• Maintain cleanliness and organization of dining areas including tables, chairs and service stations.
• Collaborate with kitchen and bar staff to ensure timely food delivery and address any service discrepancies.
• Adhere to health safety and hygiene regulations at all times including proper handling of food and service equipment.
• Contribute to team meetings and feedback sessions to support continuous service improvement.
• Uphold brand standards and company values in all guest interactions and daily operations.

Requirements

• 13 years of proven experience as a Waiter/Waitress in a restaurant, hotel or similar hospitality setting.
• Strong knowledge of food and beverage service procedures including handling of beverages, tableside service and order accuracy.
• Proficiency in using POS systems and basic cash handling procedures.
• Excellent communication, interpersonal and customer service skills with a positive professional attitude.
• Ability to work efficiently in a fast‑paced high‑volume environment with attention to detail.
• Physical stamina to stand for extended periods and lift moderate weights (e.g., trays, beverage containers).
• Fluency in Arabic and English (written and spoken) is preferred.
• Valid work visa and eligibility to work in the UAE (sponsorship provided for eligible candidates).
• Must meet the minimum age requirement of 18 years and possess a clean criminal record.
• Willingness to work flexible shifts including evenings, weekends and public holidays.

Salary & Benefits

AED 1200 Accommodation Visa Medical