Waiter/Waitress - Jara by Martín Berasategui

The Lana; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Dubai is looking for a passionate Waiter to deliver exceptional guest experiences. You'll manage daily operations, greet guests, and maintain high service standards while contributing to a positive team atmosphere. The role offers a competitive salary and numerous benefits, including medical insurance and complimentary stays at sister hotels.

Benefits

Competitive Salary Package

Complimentary stays with breakfast

50% off at bars and restaurants

Meals on Duty

Private Medical Insurance

Life Insurance

Flight Allowance every 24 months

Shared Company Accommodation

Company provided transportation

Uniform provided with complimentary laundry

Service Charge

Qualifications

• Experience in luxury hotels/restaurants in the Middle East is desired.
• English is required; additional languages (Arabic, Italian, French, Spanish, or German) are a plus.

Responsibilities

• Be jointly responsible for the day-to-day operations of the assigned outlet.
• Greet guests and upsell menu items to ensure high guest satisfaction.
• Maintain immaculate outlet conditions and adhere to service standards.
• Participate in daily pre-service briefings.

Skills

Strong communication skills

Customer service ethic

Detail-oriented

Hands-on team player

Interpersonal skills

Positive can-do attitude

Education

Professional certification or hotel school diploma

Job description

Overview

You’ll join The Lana, Dorchester Collection Dubai, as part of a talented community with a shared passion and commitment to the guest experience. Dorchester Collection values inclusion and personal development, offering an award-winning learning academy to help you grow and thrive as a legend in your own story.

Dorchester Collection is committed to creating an inclusive environment where all employees feel valued and respected. If you require any accommodations during the recruitment process, please email [e-mail] to discuss how we can support you through the process.

What you'll get

As a Waiter at The Lana, Dorchester Collection Dubai here are just some of the great benefits you will receive:

• Competitive Salary Package
• Complimentary stays with breakfast included in our sister Dorchester Collection hotels
• 50% off at bars and restaurants within all of our sister hotels
• Meals on Duty
• Private Medical Insurance
• Life Insurance
• Flight Allowance every 24 months
• Shared Company Accommodation
• Company provided transportation to and from work
• Uniform provided by the Company with complimentary laundry
• Service Charge

What you'll do

• You will be jointly responsible for the day-to-day operations of the assigned outlet to ensure our guests receive the best experience.
• Warmly greet guests, present the menu, and upsell menu items through your passion and knowledge to ensure high guest satisfaction.
• Set up and prepare the outlet for service and assist with packing down after service, ensuring equipment is polished and ready for service; deliver beverages and food to tables promptly and maintain perfect table settings.
• Maintain immaculate outlet conditions and ensure service standards are adhered to.
• Live the Dorchester Collection values of Passion, Personality, Respect, Working Together and Creativity.
• Support revenue targets while controlling costs within pre-set budgets (including beverage cost and other expenses).
• Participate in daily pre-service briefings to stay informed of hotel happenings and upcoming service.
• Collaborate with other departments to uphold presentation, cleanliness, and maintenance of the outlet at all times.

The items shared are the essence of a day in the life of a Waiter; specifics will be provided on how we care for our hotel during onboarding.

What you'll bring

• Your unique personality and passion, with a positive can-do attitude.
• A talent for delighting guests by leading a team of passionate individuals and striving for excellence.
• Strong communication skills with a customer service ethic.
• Detail-oriented, hands-on team player with interpersonal skills; ability to mentor and recognize success within the team.
• English is required; additional languages (Arabic, Italian, French, Spanish or German) are highly desirable.
• A relevant professional certification or hotel school diploma with experience in luxury hotels/restaurants in the Middle East.

Job location

United Arab Emirates — Dubai

Position details

Hotel: The Lana

Division & Department: Food & Beverage - Restaurant

Job Title: Waiter

Contract Type: Permanent

Status: Full time

If you may be interested in these vacancies, please apply through the Dorchester Collection careers portal.