Waiter / Waitress

Accor; Deira; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality group in Dubai is seeking an enthusiastic individual to ensure guests have a safe experience. Duties include addressing guest needs, maintaining beach cleanliness, and adhering to grooming standards. A diploma in hospitality and 1-3 years of experience in a 4-5 star hotel are required. The role offers opportunities for career growth and development.

Benefits

Exclusive benefits

Career growth opportunities

Qualifications

• 1–3 years experience in a 4-5 star hotel.
• Must be confident and good in speaking English.

Responsibilities

• Ensure guests have a safe and enjoyable experience.
• Respond to all guest needs and requests in a professional manner.
• Maintain cleanliness and maintenance of beach areas.
• Report suspicious occurrences and hazardous conditions.

Skills

Customer service

Communication

Grooming standards

Education

Diploma or degree in vocational hospitality

Job description

Company Description

Join us at Accor, where life pulses with passion!

As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition : tokeepinnovatingandchallengingthestatus-quo.

Byjoiningus,youwillbecomeaHeartist®,becausehospitalityis, first andforemost, aworkofheart.

Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!

Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.

Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.

Hospitality is a work of heart ,

Join us and become a Heartist ®.

Job Description

We're looking for an enthusiastic and customer-focused individual to ensure our guests have a safe and enjoyable experience.

• To understand and respond to all guest needs and requests in a timely and professional manner to ensure customer satisfaction
• Must comply with the grooming standards of the company
• To extend a courteous, friendly and professional greeting to guests as they arrive and to thank them as they depart
• To make the seniors aware of all guest comments and guest complaints
• To be thoroughly familiar with the service standards and procedures
• To follow specified procedures to properly set up beach beds and cabanas stations.
• To ensure cleanliness and maintenance of the beach areas
• To set up beach with sunbeds, umbrellas and towels and to ensure that guests are provided with clean towels, as needed
• To fold pack the umbrellas in the evenings
• To follow all policies and procedures of the hotel
• To immediately report all suspicious occurrences and hazardous conditions
• To maintain safety of work areas at all times
• To attend all mandatory meetings as directed
• To perform other tasks as required / directed

Qualifications

• Diploma or degree in vocational hospitality
• 1– 3 years experience in 4-5 star Hotel
• Must be confident and good in speaking Englis

Additional Information

Diversity&Inclusionfor Accor means welcoming each and everyoneandrespecting their differences by giving priority only to qualities andskills in extending employment and development opportunities. Our ambition is toprovide meaningful employment, a warm and welcoming culture, excellentworking conditions and to promote the development ofall people, including thosewith disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.