Waiter

Khalidiya Palace Rayhaan by Rotana; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxurious hospitality establishment in Abu Dhabi is seeking dynamic Food & Beverage professionals to enhance their career. As a Waiter/Waitress, you will perform tasks to service food and beverage, ensuring high standards are met and customer satisfaction is achieved. Candidates must have a diploma/degree in hospitality or vocational training, along with a good command of English and experience in high volume restaurants. The role offers a great opportunity to develop your skills in a vibrant environment.

Qualifications

• Good command of English is essential.
• Previous experience as a Waiter/Waitress in a high volume restaurant.
• Skills in guest service required.

Responsibilities

• Service food and beverage according to hotel standards.
• Greet and serve customers professionally.
• Monitor quality of food and beverage served.
• Maintain hygiene and cleanliness standards.
• Use upselling techniques to increase revenue.

Skills

Customer service

Interpersonal skills

Adaptability

Teamwork

Education

Diploma/degree in hospitality or vocational training in food & beverage

Job description

Job Overview

We are currently looking for dynamic, and self‑motivated Food & Beverage professionals who want to move their careers forward.

Responsibilities

• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
• Greet and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• Responsible for all service preparations before, during and after the service (mis‑en‑place and mis‑en‑scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue

Education, Qualifications & Experiences

You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.

Knowledge & Competencies

• Adaptability
• Customer Focus
• Recognizing Differences
• Taking Responsibility
• Teamwork