Waiter Ess Server

TALENTMATE; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality firm in Ras Al Khaimah is seeking a Waiter/ess to serve guests efficiently and deliver an excellent experience. You will manage guest queries, serve beverages, and maintain knowledge of the menu offerings. Ideal candidates have a positive attitude, good communication skills, and a commitment to high standards of customer service. Full-time position at DoubleTree by Hilton Resort & Spa Marjan Island.

Qualifications

• Positive attitude and good communication skills required.
• Commitment to high service levels and excellent grooming standards essential.
• Ability to work independently or as part of a team is important.

Responsibilities

• Manage guest queries in a professional manner.
• Serve beverages according to regulations.
• Ensure knowledge of menu offerings and maintain quality standards.

Skills

Positive attitude

Good communication skills

High levels of customer service

Excellent grooming standards

Flexibility

Ability to work in teams

Job description

Overview

A Waiter/ess (Server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

What will I be doing?

• Manage guest queries in a friendly, timely, and efficient manner
• Serve alcoholic and non-alcoholic beverages in conjunction with licensing and liquor regulations for residents and non-residents
• Ensure knowledge of the menu and all products
• Ensure mise-en-place is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Ensure Food and Beverage orders are of a consistently high standard and delivered in a timely manner
• Practice Hilton grooming standards including uniform dress code, cleanliness, and personal hygiene
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

Skills

• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

Advantageous capabilities and distinctions:

• Experience in Food and Beverage department and/or industry
• Previous experience of cash handling
• Knowledge of Food Hygiene Regulations

Work location and schedule

Work Location: DoubleTree by Hilton Resort & Spa Marjan Island

Schedule: Full-time