Waiter/ess - Room Service - Conrad Abu Dhabi Etihad Towers

Hilton Worldwide, Inc.; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

Join our dynamic team as a Waiter/ess at a luxury hotel in Abu Dhabi, where you will be responsible for delivering exceptional guest experiences through excellent service. This role offers an opportunity to work in a prestigious environment while being part of a globally recognized hospitality brand.

Qualifications

• Experience in Food and Beverage department in a luxury setting.
• Previous experience of cash handling.
• Knowledge of Food Hygiene Regulations.

Responsibilities

• Serve guests in a friendly, timely, and efficient manner.
• Manage guest queries effectively.
• Ensure menu knowledge and high quality of food and beverage standards.

Skills

Positive attitude

Good communication skills

Commitment to delivering high levels of customer service

Excellent grooming standards

Flexibility

Ability to work on your own or in teams

Job description

What are we looking for

A Waiter/ess at Conrad Abu Dhabi Etihad Towers Hotel is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Positive attitude
• Good communication skills
• Commitment to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in Food and Beverage department in a luxury setting
• Previous experience of cash handling
• Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. Our Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans

A Waiter/ess at Conrad Abu Dhabi Etihad Towers Hotel is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

What will I be doing

As a Waiter/ess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. You should have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage guest queries in a friendly, timely, and efficient manner
• Serve alcoholic/non-alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
• Ensure knowledge of menu and all products
• Ensure mise-en-place is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner
• Practice Hilton Grooming standards including uniform, dress code, cleanliness, and personal hygiene
• Comply with hotel security, fire regulations, and all health and safety legislation