Waiter/ess - Lobby Lounge - Jumeirah Emirates Towers

Jumeirah Group - Other locations; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain in the United Arab Emirates is seeking an experienced Waiter/ress to join the Lobby Lounge team at the Jumeirah Emirates Towers. The ideal candidate will have at least one year of experience in a similar role within the luxury industry and a high school diploma. Responsibilities include delivering a personalized dining experience, liaising with culinary teams, and managing table settings. The position offers a competitive tax-free salary in AED, accommodation, and comprehensive healthcare benefits.

Benefits

Supportive and inclusive work environment

Colleague discounts on food, beverage, and hotel stays worldwide

Comprehensive healthcare and life insurance coverage

Paid annual leave and flight from your home country

Performance-based incentives tailored to your role

Access to Learning & Development programmes

Qualifications

• 1 year of experience in a similar role within the luxury industry.

Responsibilities

• Deliver a warm, professional, and personalized dining experience.
• Confidently describe menu items and beverage pairings.
• Liaise closely with the Culinary Team for flawless service.
• Manage table settings and serve food and beverages with precision.
• Use the point-of-sale system to process guest orders.
• Contribute to an engaging atmosphere and create memorable dining moments.

Skills

Problem solving

Leadership and team management skills

Intermediate Microsoft Office

Education

High School Diploma

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travelers.

About the Hotel

An architectural masterpiece, Jumeirah Emirates Towers offers luxurious experiences in the heart of the UAE’s most dynamic city. A dramatic icon of Dubai’s skyline, soaring high above the central business and commercial district, Jumeirah Emirates Towers is the gateway to The Museum of the Future, which is directly accessible from the hotel. Comprising two equilateral triangles, this landmark structure is home to an Office Tower, Hotel Tower and a shopping boulevard. The hotel features 400 spacious rooms and suites, 15 world-class restaurants and bars, Talise Fitness, Talise Spa and a wide range of luxurious shopping and lifestyle attractions at the boulevard. The award-winning hotel has multiple venues, including the grand Godolphin Ballroom and 16 meeting rooms.

About the Job

An opportunity has arisen for a Waiter/ress to join the Lobby Lounge team in Jumeirah Emirates Towers.

The main duties and responsibilities of this role include:

• Deliver a warm, professional, and personalized dining experience by anticipating guest needs and responding promptly to requests.
• Confidently describe menu items and beverage pairings, showcasing detailed knowledge of ingredients and preparation methods.
• Liaise closely with the Culinary Team to ensure flawless food pickup, timely service, and consistent quality at every table.
• Manage table settings, serve food and beverages with precision, and maintain immaculate presentation throughout service.
• Use the point-of-sale system to accurately process guest orders and special requests, ensuring clear communication with the kitchen.
• Contribute to an engaging atmosphere by maintaining an attentive, unobtrusive presence and creating memorable dining moments.

About You

The ideal candidate for this position will have the following experience and qualifications

• 1 year of experience in a similar role within the luxury industry.
• High School Diploma.
• Software competencies – Microsoft Office programs (Intermediate)
• Problem solving.
• Leadership and team management skills.

About the Benefits

At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwideCompany-provided shared accommodation
• Comprehensive healthcare and life insurance coverage
• Paid annual leave and flight from your home country
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in UAE Dirhams (AED)