Waiter and Waitress

al afaqllc; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A restaurant in Sharjah is looking for a skilled Waiter or Waitress to provide excellent customer service and manage orders efficiently. Candidates should have experience in a similar role, excellent presentation skills, and the ability to work in a fast-paced environment. Responsibilities include greeting customers, presenting menus, taking orders, and ensuring a pleasant dining experience. Flexibility to work shifts is essential.

Qualifications

• Proven work experience as a Waiter or Waitress.
• Hands-on experience with cash register and ordering system.
• Excellent presentation skills and customer service.
• Strong organizational and multitasking skills.

Responsibilities

• Greet and escort customers to their tables.
• Present menu and provide detailed information about food.
• Take accurate food and drinks orders.
• Serve food and drink orders to customers.

Skills

Customer service skills

Multitasking

Team spirit

Flexibility to work in shifts

Attention to detail

Education

High school diploma

Tools

POS ordering software

Job description

Waiter and Waitress vacancy in Sharjah UAE

We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers. The right candidate uplifts the dining experience and will have the patience, personality and perseverance to thrive in this role.

Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you can perform well in fast-paced environments, we’d like to meet you. You should be polite with customers and ensure they enjoy their meals, and be a team player who can effectively communicate with our Kitchen Staff to ensure orders are accurate and delivered promptly.

Keep in mind that Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays. Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests.

Responsibilities

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Upsell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations
• Follow all relevant health department regulations
• Provide excellent customer service to guests

Requirements and skills

• Proven work experience as a Waiter or Waitress
• Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit
• Flexibility to work in shifts
• High school diploma; food safety training is a plus