Waiter

Meliá Hotels International; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel brand in Dubai seeks an F&B Waiter to deliver exceptional service in line with brand standards. Responsibilities include coordinating with supervisors, performing opening and closing procedures, and handling guest inquiries. The ideal candidate will demonstrate strong communication skills, product knowledge, and an ability to adapt across various departments. Commitment to high-quality service and adherence to health standards are essential. Join a dynamic team in a luxury setting.

Qualifications

• Ideal candidate demonstrates product knowledge and upselling abilities.
• Punctuality, grooming, adherence to health and safety standards required.
• Strong verbal and written communication skills necessary.

Responsibilities

• Deliver courteous and efficient service to ensure guest satisfaction.
• Coordinate with the Supervisor and adapt across various sub-departments.
• Communicate effectively with guests, colleagues, and management.
• Demonstrate product knowledge and commitment to high-quality service.
• Maintain punctuality, grooming, and adhere to health and safety standards.
• Align with brand values and participate in training sessions.

Skills

Product knowledge

Upselling abilities

Strong communication skills

Job description

Overview

Empresas: Meliá Hotels International Located in the iconic Opus by Omniyat, ME Dubai is the first ME by Meliá hotel in the Middle East and the only hotel in the world designed inside and out by the late Dame Zaha Hadid. Nestled in the heart of the Burj Khalifa district, ME Dubai features 93 rooms and suites, with Central Cosmo Tapas and Bar as its signature F&B outlet.

The F&B Waiter, in coordination with the Supervisor, is responsible for delivering courteous, professional, and efficient service while ensuring guest satisfaction in line with ME Dubai Standards. The role requires adaptability across various sub-departments and responsibilities, including performing opening and closing procedures, maintaining cleanliness, handling guest inquiries and complaints, and proactively anticipating guest needs. Strong communication skills both verbal and written are essential when interacting with guests, colleagues, and management. The ideal candidate demonstrates product knowledge, upselling abilities, and a commitment to high-quality service while minimizing wastage and supporting marketing and inventory activities. Punctuality, grooming, adherence to health and safety standards, and flexibility in responding to departmental needs are mandatory, as is alignment with ME s brand values and participation in training sessions.

Responsibilities

• Deliver courteous, professional, and efficient service while ensuring guest satisfaction in line with ME Dubai Standards.
• Coordinate with the Supervisor and adapt across various sub-departments; perform opening and closing procedures; maintain cleanliness; handle guest inquiries and complaints; proactively anticipate guest needs.
• Communicate effectively with guests, colleagues, and management (verbal and written).
• Demonstrate product knowledge, upselling abilities, and a commitment to high-quality service while minimizing wastage; support marketing and inventory activities.
• Maintain punctuality and grooming; adhere to health and safety standards; remain flexible to departmental needs.
• Align with ME brand values and participate in training sessions.

Qualifications

• Ideal candidate demonstrates product knowledge, upselling abilities, and a commitment to high-quality service.
• Punctuality, grooming, adherence to health and safety standards, and flexibility in responding to departmental needs.
• Strong verbal and written communication skills; ability to interact with guests, colleagues, and management.