VIP Services Coordinator: Luxury Guest Experiences

Atlantis Dubai; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality resort in Dubai seeks a Coordinator for VIP Services. The successful candidate will manage guest itineraries, inquiries, and logistics, ensuring tailored experiences are delivered. Required qualifications include a diploma in hospitality and experience handling customer queries, with proficiency in a booking system. A competitive, tax-free salary and generous benefits are offered, highlighting the commitment to employee wellbeing and growth opportunities within the company.

Benefits

Generous food and beverage privileges

Discounted rates at all Kerzner properties

Comprehensive health insurance

Annual flights home

Incentive program

Colleague wellness initiatives

Qualifications

• 2 years experience handling customer requests and complaints.
• Excellent verbal and written communication skills.
• Ability to read social situations and deliver first-class experience.

Responsibilities

• Plan itineraries and personalized guest correspondence.
• Coordinate guest queries efficiently with stakeholders.
• Manage day-to-day department operations and administration.

Skills

Organizational skills

Communication skills

Attention to detail

Customer service

Education

Diploma or degree in hospitality

Tools

Opera booking system

Job description

A luxury hospitality resort in Dubai seeks a Coordinator for VIP Services. The successful candidate will manage guest itineraries, inquiries, and logistics, ensuring tailored experiences are delivered. Required qualifications include a diploma in hospitality and experience handling customer queries, with proficiency in a booking system. A competitive, tax-free salary and generous benefits are offered, highlighting the commitment to employee wellbeing and growth opportunities within the company.