Villa Operations & Guest Services Supervisor

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A global hotel chain in Dubai is seeking a manager to oversee guest check-ins and ensure exceptional service. The successful candidate will have at least 1 year of experience in a supervisory role and a high school diploma or equivalent. Responsibilities include managing front desk operations, training staff, and maintaining high service standards while addressing guest needs and requests. This role requires strong communication skills and a commitment to quality service.

Qualifications

• At least 1 year of related work experience.
• At least 1 year of supervisory experience.
• Ability to maintain confidentiality of proprietary information.

Responsibilities

• Process all guest check-ins verifying guest identity and assigning rooms.
• Assist management in training and coaching employees.
• Welcome and acknowledge guests, anticipating their service needs.

Skills

Guest service orientation

Communication skills

Problem-solving

Education

High school diploma or G.E.D. equivalent

Job description

A global hotel chain in Dubai is seeking a manager to oversee guest check-ins and ensure exceptional service. The successful candidate will have at least 1 year of experience in a supervisory role and a high school diploma or equivalent. Responsibilities include managing front desk operations, training staff, and maintaining high service standards while addressing guest needs and requests. This role requires strong communication skills and a commitment to quality service.