UAE Key Account Manager

Abdi Ibrahim Pharmaceuticals; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A pharmaceutical company in Dubai is seeking a motivated Key Account Manager to oversee and cultivate relationships with private healthcare accounts, pharmacy chains, and distributors. The ideal candidate will have 3–5 years of experience in the UAE pharmaceutical market, with a strong focus on OTC and hospital care. Responsibilities include driving trade performance, executing business plans, managing commercial agreements, and ensuring cross-functional cooperation. Excellent negotiation and relationship-building skills are required.

Qualifications

• 3–5+ years of experience in the UAE pharmaceutical sector, specifically in OTC and hospital care.
• Strong understanding of the private healthcare market and sector dynamics in Dubai and Northern Emirates.
• Proven track record in managing key accounts and driving commercial performance.

Responsibilities

• Lead relationships with major private key accounts and pharmacy chains.
• Drive performance across OTC, primary, and specialty care portfolios.
• Execute account-specific strategic business plans.
• Manage contracts and negotiations with stakeholders.
• Ensure cross-functional alignment with marketing and supply chain teams.
• Achieve sales targets and key account KPIs.

Skills

Negotiation skills

Communication skills

Relationship-building skills

Strategic planning

Customer focus

Job description

Abdi İbrahim, founded in 1912, has the largest product portfolio in the sector and is the largest employer in the Turkish pharmaceutical industry with 5.500 employees. Abdi İbrahim has been the leader of Turkey’s pharmaceutical industry since 2002 with its powerful vision.

Today, Abdi İbrahim operates in 17 countries outside Turkey, exports to more than 70 countries ranging from Canada to European Union member states, from North Africa to Asia. As a corporate citizen working towards creating a better world and a better future, adhering to its mission in the sector and to the requirements of societal priorities, Abdi İbrahim focuses on sustainability in all its business processes.

We are looking for a motivated and result‑driven Key Account Manager with solid experience in the UAE’s private healthcare market. This role will be responsible for managing strategic partnerships with private key accounts, medical centers, pharmacy chains and key distributors, driving growth across portfolios.

Key Responsibilities

• Lead and expand relationships with major private key accounts and pharmacy chains.
• Drive commercial performance across the primary, Specialty care and OTC portfolio.
• Develop and execute account‑specific strategic business plans.
• Manage commercial agreements, contracts, and negotiations with key stakeholders.
• Ensure excellent coordination & cross‑functional alignment with marketing, supply chain, and medical teams.
• Achieve sales targets, forecast accuracy, and key account KPIs
• Adhere to company compliance and drive business hygiene across functions.

Qualifications

• 3–5+ years UAE pharmaceutical experience (OTC + hospital care required)
• Strong understanding of private sector dynamics in Dubai & Northern Emirates
• Proven track record in Key Account Management and commercial execution
• Excellent negotiation, communication, and relationship‑building skills
• Highly organised, strategic, and customer‑focused