Travel & Logistics Officer

ARENGY; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An engineering and recruiting services company is hiring a Travel & Logistics Officer in Dubai. This permanent position involves managing travel requests, ensuring compliance with travel policies, and maintaining safety protocols for staff. Candidates should have over 5 years of experience, including 2 years in travel management, and a Bachelor's degree in Business Administration. Good English proficiency and flexibility for emergencies are required.

Qualifications

• 5+ years of total experience, including 2 years in travel management.
• Good level of English required.
• Flexibility to address emergencies outside working hours.

Responsibilities

• Ensure efficient, compliant, and secure travel arrangements.
• Process and manage travel requests and visa procedures.
• Review and approve travel requests in compliance with policies.
• Monitor booking activities and ensure service quality.
• Manage traveler safety and insurance coverage.

Skills

Travel management

Emergency response

Computer literacy (Word + Excel)

English proficiency (written and spoken)

Education

Bachelor Degree in Business Administration or equivalent

Job description

ARENGY is an Engineering and Recruiting Services Company operating in the Middle East from Dubai and Abu Dhabi (UAE).

Our customers are some of the most successful industry leaders around the globe.

One of our client, a Risk Management Company, is hiring a Travel & Logistics Officer for a permanent position based in Dubai (Silicon Oasis).

Job Description

The overall objective is to ensure efficient, compliant, cost-controlled, and secure travel arrangements for staff, while maintaining rigorous follow‑up, data accuracy, and proactive risk and safety management.

Travel & Logistics Officer performs four main functions:

Travel & Visa Coordination

• Process and manage all travel requests and visa procedures for employees.
• Coordinate deployments and redeployments with project teams.
• Handle bookings, validate itineraries, manage urgent changes, and guide staff through required procedures.

Travel Request Validation & Compliance

• Review and approve travel requests (flights, accommodation, visas, insurance).
• Ensure alignment with internal Travel Policy (flight class, approvals, timelines).
• Verify information accuracy and request clarifications when needed.
• Coordinate with travel agency partners and maintain approval traceability.
• Update and maintain traveler information databases.

Agency Coordination & Service Quality

• Monitor booking activities with partner travel agencies.
• Ensure compliance with procedures, cost control, and service quality.
• Identify issues (non‑compliance, excessive pricing, schedule errors) and drive corrective action.
• Suggest process improvements and cost‑saving initiatives.

Traveler Safety & Insurance Management

• Ensure proper insurance coverage for all business trips.
• Update insurance declaration tables and check related invoices.
• Assist with reimbursement or insurance claim issues.
• Share security instructions and emergency protocols with travelers.
• Monitor risk levels per country and ensure bookings comply with safety standards.
• Contribute to improving travel safety processes and insurance practices.

Profile / Requirements

• Candidate must hold a Bachelor Degree in Business Administration or equivalent.
• At least 5 years of total experience of which 2 years dedicated to travel management.
• Good computer literacy Word + Excel.
• Flexible to answer emergencies outside of working hours (flight changes for example).
• Good level of English (written and spoken).