Territory System Engineer, Pre-Sales, RoME (UAE)

Pure Storage; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology company in the UAE is seeking a Territory Systems Engineer. You will provide essential pre-sales technical support, act as a trusted technical partner, and empower partner systems engineers. This role requires foundational technical experience, strong collaboration skills, and the ability to communicate complex technical concepts clearly. Join a company that celebrates innovation and fosters growth, with a commitment to inclusivity and support for diverse voices.

Benefits

Flexible time off

Wellness resources

Company-sponsored team events

Qualifications

• Professional B2B experience in a technical support or pre-sales role.
• Familiarity with the enterprise storage market and data management.
• Excellent verbal and written communication skills.
• Strong communication skills to articulate technical value.

Responsibilities

• Provide pre-sales technical support across accounts.
• Act as the primary technical contact to guide customer engagements.
• Empower partner technical teams with coaching and resources.
• Drive tool adoption across the partner ecosystem.
• Coordinate technical enablement for partner bootcamps and events.
• Support collaborative growth by building relationships with partners.

Skills

Technical support experience

Communication skills

Proactive mindset

Collaborative skills

Organizational skills

Job description

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here you lead with innovative thinking grow along with us and join the smartest team in the industry.

This type of work that changes the world is what the tech industry was founded on. So if you’re ready to seize the endless opportunities and leave your mark come join us.

As a Territory Systems Engineer you will be the trusted technical partner to the Territory Account Executive and our valued Channel Partners. Your role is critical in translating Pure’s vision and innovative solutions into tangible value‑driven technical proposals for a broad and dynamic set of customers. You will play a pivotal part in accelerating growth by ensuring our partners and customers have the technical resources validation and support needed to successfully adopt Pure Storage solutions.

At Pure you’ll join a culture built on curiosity, innovation and integrity. We celebrate diverse perspectives, challenge convention and empower our people to think big, take bold action and make a measurable impact. This is your opportunity to grow your technical and sales career with one of the most innovative technology companies in the world and do work that truly changes how businesses use data to compete and win.

The Role

The Territory Systems Engineer (TSE) is a key growth role focusing on providing essential pre‑sales technical support across accounts within a given territory. This position requires a blend of technical acumen, partnership enablement and a proactive approach to supporting high‑volume transactional sales motions. You will act as the primary technical coach for our partners empowering them to drive new business and expansion opportunities independently.

What You’ll Do

• Serve as the Technical Brand Ambassador: Act as the primary technical contact alongside the TAE in customer engagements guiding discussions and showcasing the power and simplicity of Pure’s solutions.
• Empower Partner Technical Teams: Guide and activate elite and preferred Partner Systems Engineers (SEs) providing coaching and resources to help them effectively sell, compete and scale their business with Pure Storage.
• Facilitate Technical Validation: Review and validate sizing quotes and technical architectures for various solutions ensuring accuracy and alignment with customer needs and product capabilities.
• Drive Tool & Resource Adoption: Increase awareness and usage of Pure’s sales and technical tools across the partner ecosystem ensuring they are leveraged effectively at the appropriate stages of the sales cycle.
• Coordinate Technical Enablement: Organise and coordinate technical resources (e.g. specialists, training teams) for partner bootcamps, technical events and workshops to continuously up‑skill our channel.
• Resource Management & Escalation: Function as a technical go‑to advisor for partners efficiently linking them to virtual resources or properly escalating complex technical inquiries to dedicated Systems Engineers (SEs), the help desk or Product Technical Marketing (PTM).
• Support Collaborative Growth: Build and maintain strong productive relationships with both the TAE and Channel Partners to ensure seamless technical support shared goal achievement and ultimately closed deals.

What You’ll Bring

• Foundational Technical Experience: Professional B2B experience in a technical support, customer‑facing or pre‑sales role demonstrating a solid understanding of technology sales processes.
• Domain Familiarity: Familiarity with the enterprise storage market, data management and current/emerging IT infrastructure architectures is strongly preferred.
• Collaborative Mindset: Demonstrated success working closely with a sales counterpart (like a TAE) and channel partners to achieve shared business and technical objectives.
• Proactive Drive & Motivation: A high degree of self‑motivation, initiative and the drive to quickly learn complex technical concepts and apply them effectively in a fast‑paced environment.
• Strong Communication & Coaching Skills: Excellent verbal and written communication skills with the ability to clearly articulate technical value to diverse audiences from partner SEs to business decision‑makers.
• Organisational Resilience: Excellent organisational and time‑management skills necessary to juggle multiple partner engagements, technical validations and training support activities in a dynamic territory.

#LI ONSITE

What You Can Expect From Us

• Pure Innovation: We celebrate those who think critically, challenge and aspire to be trailblazers.
• Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune’s Best Large Workplace in the Bay Area, Fortune’s Best Workplaces for Millennials and are certified as a Great Place to Work!
• Pure Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work we offer a variety of perks to manage a healthy balance including flexible time off, wellness resources and company‑sponsored team events. Check out for more information.

Accommodations and Accessibility

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this contact us if you’re invited to an interview.

Our Commitment to a Strong and Inclusive Team

We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.

Pure is proud to be an equal‑opportunity and affirmative action employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

Join us and bring your best.

Bring your bold.

Bring your flash.