Teller

Abu Dhabi Islamic Bank PJSC; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading bank in the UAE seeks a Teller to deliver exceptional service while efficiently processing transactions. Responsibilities include handling cash deposits, withdrawals, and balancing daily transactions. The ideal candidate is expected to have knowledge of banking products, UAE regulations, and service standards, and this position is exclusively for UAE Nationals. This role is crucial for maintaining the bank's professionalism and customer satisfaction.

Qualifications

• UAE Nationals only.
• Knowledge of ADIB's Operational Policies & Procedures.
• Thorough knowledge of Regulations issued by Central Bank of UAE.

Responsibilities

• Process teller transactions like cash deposits and withdrawals.
• Cross-sell products and refer inquiries to sales staff.
• Balance end-of-day transactions.

Skills

Knowledge of ADIB’s Retail Banking products & services

Knowledge of UAE banking practices, regulations & risks

Knowledge of Cross Sales

General awareness of competitors in the local market

Job description

Role: Teller

Location: AbuDhabi

Role Purpose:

Delivering quality teller service to customers via accurate and efficient processing, while projecting ADIB’s professional image in all interpersonal dealings.

Key Accountabilities of the role

• Processing of all teller counter service transactions such as cash deposits & cash withdrawals and other transactions such as drafts, telegraphic-transfers, payment orders, standing orders, foreign currency purchase & sales, cheque deposits etc., in line with operational policies & procedures where centralized telegraphic transfers are involved liaise with Treasury department to obtain best rates for VIP & or high net worth customers in coordination with HOP’s. These responsibilities may also include serving Private Banking customers at separate counters and also processing any other counter service transaction introduced by ADIB from time to time.
• Cross sell or identify and refer product inquiries from prospective customers to Sales staff.
• Act as the one of dual custodian for branch vault cash and security stationery.
• Assist HOP as the second custodian for dual control.
• End of day balancing
• Ensure proper understanding and processing for all centralized activities as per Branch Operations Centralization Projects.

Specialist Skills / Technical Knowledge Required for this role:

• Knowledge of ADIB’s Retail Banking products & services
• Knowledge of ADIB’s Operational Policies & Procedures
• Knowledge of UAE banking practices, regulations & risks
• General awareness of competitors in the local market
• Thorough knowledge of all the Regulations issued by Central Bank of UAE
• Fair knowledge of service standards
• Knowledge of Cross Sales
• This position is for UAE Nationals only

Job Info

• Job Identification 2853
• Posting Date 02/27/2025, 06:32 AM
• Locations Abu Dhabi, corner of Hamdan St. and Najda St., Saeed bin Ahmed Al Qtaiba St., Darmaki Building , Abu Dhabi, AE