Teller

ADIB Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading banking institution in Dubai is seeking a Teller to deliver quality banking services while ensuring accurate processing and maintaining a professional image. The role involves performing teller transactions, managing cash reconciliation, and having knowledge of banking regulations and operational policies. Ideal candidates should have a minimum of two months experience as a teller, with strong interpersonal skills and awareness of market competitors.

Qualifications

• Minimum two months experience/training as teller in a banking environment.
• Familiarity with ADIB’s Operational Policies & Procedures.
• Understanding of regulations issued by the Central Bank of UAE.

Responsibilities

• Perform all teller counter service transactions accurately.
• Liaise with Treasury department for best rates on transactions.
• Manage cash reconciliation and balancing activities.

Skills

Knowledge of ADIB’s Retail Banking products & services

Knowledge of UAE banking practices, regulations & risks

Awareness of competitors in the local market

Knowledge of service standards

Job description

Description

Role: Teller

Location: Dubai / Branch – Al Barsha

Role Purpose

Delivering quality teller service to customers via accurate and efficient processing while projecting ADIB’s professional image in all interpersonal dealings.

Key Accountabilities

• Perform all teller counter service transactions such as cash deposits & withdrawals and other transactions such as drafts, telegraphic transfers, payment orders, standing orders, foreign currency purchase & sales, cheque deposits, etc. in line with operational policies & procedures.
• Liaise with Treasury department to obtain best rates for VIP & high net worth customers when centralized telegraphic transfers are involved, in coordination with HOPs.
• Serve Private Banking customers at separate counters and process any other counter service transaction introduced by ADIB from time to time.
• Sell or identify and refer product inquiries from prospective customers to Sales staff.
• Reconciliation & control activities: Act as one of dual custodians for branch vault cash and security stationery; Assist HOP as the second custodian for dual control; perform cash reconciliation & balancing; end‑of‑day balancing; general filing; understand and process all centralized activities as per Branch Operations Centralization Projects.

Specialist Skills / Technical Knowledge Required

• Knowledge of ADIB’s Retail Banking products & services
• Knowledge of ADIB’s Operational Policies & Procedures
• Knowledge of UAE banking practices, regulations & risks
• Awareness of competitors in the local market
• Knowledge of regulations issued by the Central Bank of UAE
• Knowledge of service standards
• Knowledge of cross‑sales skills

Previous Experience Required

Minimum two (02) months experience/training as teller in a banking environment/ADIB Academy.