Telesales Representative (Dari - Turkish - Pashto Languages)

Business Umbrella; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading sales firm is seeking a remote telesales representative based in the UAE. Responsibilities include contacting customers, answering inquiries, and closing sales while maintaining accurate records. The ideal candidate will have experience in telesales, a proven track record in meeting sales quotas, and excellent communication skills in English. Join a dynamic team focused on growth and customer satisfaction.

Qualifications

• Must be located in UAE.
• Fluent in English.

Responsibilities

• Contact potential or existing customers to inform them about a product or service.
• Answer questions about products or the company.
• Close sales by understanding customer requirements.
• Update customer information in the database.
• Process orders accurately.
• Handle customer complaints and provide solutions.
• Meet sales quotas.
• Set up meetings with potential clients.
• Inform customers about new products.

Skills

Telesales experience

Sales quota achievement

Microsoft Excel proficiency

Excellent English communication

Negotiation skills

Job description

This is a remote position.

Main Duties and Responsibilities

• Contact potential or existing customers to inform them about a product or service.
• Answer questions about products or the company.
• Ask questions to understand customer requirements and close sales.
• Enter and update customer information in the database.
• Take and process orders in an accurate manner.
• Handle customer complaints professionally and provide necessary solutions.
• Go the extra mile to meet sales quota and facilitate future sales.
• Set up personal meetings with potential clients and listen to their requirements and concerns.
• Keep up to date on all products and inform customers of new products.

Requirements

• Must be located in UAE.
• Can communicate in English fluently.

Skills

• Proven experience as a telesales representative or other corporate sales/customer service role.
• Proven track record of successfully meeting sales quota preferably over the phone.
• Good knowledge in using Microsoft Excel and telephone systems.
• Ability to learn about products and services and describe/explain them to prospects.
• Excellent knowledge of English.
• Excellent communication and interpersonal skills.
• Cool-tempered and able to handle rejection.
• Outstanding negotiation skills with the ability to resolve issues and address complaints.