Tech-Savvy Customer Service Executive | IT Products & Perks

Almeerai Group; Dubai; On-site; AED 50,000 - 70,000; Full time

Job summary

A growing company in Dubai is seeking a Customer Service Executive. You will communicate with customers through phone, email, and chat while providing knowledgeable answers about products and services. The ideal candidate should have at least 3 years of customer service experience and 1 year in a call center, along with strong typing skills and the ability to multi-task effectively. Benefits include insurance, accommodation, transport, food, and annual flight tickets.

Benefits

Insurance

Accommodation

Transport

Food

Yearly flight ticket

Qualifications

• At least 3 years of relevant customer service experience.
• At least 1 year of experience in a call center.
• Updated knowledge of PC components and IT products.
• Ability to organize and prioritize work.

Responsibilities

• Communicate with customers via phone, email, and chat.
• Provide knowledgeable answers about products and pricing.
• Work with internal departments to meet customer needs.
• Perform data entry across various platforms.

Skills

Excellent phone etiquette

Verbal and written communication

Typing skills

Multi-tasking ability

Job description

A growing company in Dubai is seeking a Customer Service Executive. You will communicate with customers through phone, email, and chat while providing knowledgeable answers about products and services. The ideal candidate should have at least 3 years of customer service experience and 1 year in a call center, along with strong typing skills and the ability to multi-task effectively. Benefits include insurance, accommodation, transport, food, and annual flight tickets.